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Service bulletin PS297

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10060147
Published by NHTSA2016-03-16
Manufacturer's numberPS297
Manufacturer's date2014-02-01
NHTSA componentEQUIPMENT; SUSPENSION:REAR:SHOCK ABSORBER

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Suspension, Shocks and struts

Vehicles listed
KIA OPTIMA2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PS2972017-08-02. Service bulletin. PIT STOP: SQUEAKING NOISE FROM REAR OF VEHICLE - When addressing a customer complaint related to a squeaking sound emanating from the rear of the vehicle, and the noise can be isolated to the rear suspension, check the right and left rear shock towers as the most likely source of the noise.
PS4142017-02-17. Service bulletin. PITSTOP: DIFFICULTY ASSEMBLING STRUT BEARING/INSULATOR - ON SOME OPTIMA VEHICLES, WHEN REPLACING THE STRUT INSULATOR OR STRUT BEARING WITH NEW PARTS YOU MAY ENCOUNTER DIFFICULTY INSTALLING THE NEW STRUT BEARING INTO PLACE ON THE INSULATOR. THIS CONDITION IS DUE TO A CHANGE IN THE DESIGN OF THE STRUT BEARING (A) WHICH RESULTS IN TIGHTER TOLERANCES BETWEEN THE BEARING AND INSULATOR. REFER TO THE PROCEDURE BELOW FOR MORE INFORMATION.