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Service bulletin 02-002-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10059461
Published by NHTSA2016-03-16
Manufacturer's number02-002-13
Manufacturer's date2013-01-24
NHTSA componentSUSPENSION:REAR:SHOCK ABSORBER

NHTSA's summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Shocks and struts

Vehicles listed
MAZDA MAZDA32010, 2011

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
02004162022-06-06. Service bulletin. SHOCK ABSORBER REPLACEMENT GUIDELINES
02-006-18-34492018-04-23. Service bulletin. Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.