# Service bulletin POL\-14\-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10058682
- Published by NHTSA: 2015\-10\-31
- Manufacturer's number: POL\-14\-11
- Manufacturer's date: 2015\-06\-29
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

TOYOTA: DURING THE HUMIDITY OR HEAT, THE DASHBOARD WOULD BE EITHER STICKY, MELTING, OR CRACKED AND A PART REPLACEMENT HAS PHASED INTO PROGRAM. MODELS 2003\-05 4RUNNER, 2005\-10 AVALON, 2007\-11 CAMRY \& HYBRID, 2004\-10 SIENNA, 2004\-08 SOLARA. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2003 to 2005 TOYOTA 4RUNNER
- 2005 to 2010 TOYOTA AVALON
- 2007 to 2011 TOYOTA CAMRY
- 2007 to 2011 TOYOTA CAMRY HYBRID
- 2004 to 2008 TOYOTA CAMRY SOLARA
- 2004 to 2010 TOYOTA SIENNA

## Other bulletins for the same vehicles and component

- [ZE6\-WPB POL14\-11](/bulletins/10152279.md), 2018-12-17, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. WPB: Toyota has received reports where some vehicles may exhibit cracked and/or sticky/melting dashboards as a result of heat or humidity. In Mid\-December, 2014, Toyota announced the reimbursement Phase of this warranty enhancement program. Since prior to that announcement, Toyota has been diligently making parts preparations for the parts replacement phase of this Program. Due to the age, volume, and breadth of the covered vehicles subject to the Program and the size and complexity of dashboard manufacturing, Toyota has launched the part replacement portion of this Program in several phases; please refer to the table below for part replacement model phasing.
- [ZE6\-Dealer Lette](/bulletins/10152277.md), 2018-12-17, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program \(the ?Program?\). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.
- [ZJA\-Toyota POL18](/bulletins/10145906.md), 2018-10-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Warranty Policy Bulletin: Toyota has received reports indicating that a combination of high humidity, high temperatures, and light intensity, may cause the surface of the Dashboard \(Instrument Panel\) in some of the subject vehicles to become cracked and/or sticky over time.
- [ZE6\_Dealer Lette](/bulletins/10134230.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program \(the ?Program?\). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.
- [ZE6\_Warranty Enh](/bulletins/10134228.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. RL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program \(the ?Program?\). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.
- [ZE6\_Electronic C](/bulletins/10134211.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Electronic Communication: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.
- [ZE6\_Region Lette](/bulletins/10134203.md), 2018-04-23, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.
- [ZE6\_Electronic C](/bulletins/10132639.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Electronic Communication: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.
- [ZE6\_Region Lette](/bulletins/10132631.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Region Letter: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program. This program extends the warranty coverage for repairs related to cracked and/or sticky/melted dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.
- [ZE6\_Dealer Lette](/bulletins/10132565.md), 2018-04-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DL: In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Warranty Enhancement Program \(the ?Program?\). This Program extends the warranty coverage for repairs related to cracked and/or sticky/melting Dashboards \(Instrument Panels\) as a result of heat or humidity on 2003\-2005 model year 4Runner, 2005\-2010 model year Avalon, 2007\-2011 model year Camry and Camry Hybrid, 2004\-2010 model year Sienna, and 2004\-2008 model year Solara vehicles.

JSON: [/v1/bulletins/10058682](/v1/bulletins/10058682)

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