Service bulletin ASI-45254
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10058628 |
| Published by NHTSA | 2015-10-22 |
| Manufacturer's number | ASI-45254 |
| Manufacturer's date | 2015-07-01 |
| NHTSA component | EQUIPMENT |
NHTSA's summary
FORD/LINCOLN: SOME VEHICLES WILL EXPERIENCE A NON RESPONSIVE OR NO USER INPUT (TOUCH) ON THE TOUCH SCREEN. MODEL 2016 ESCAPE, MKC. *PE
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Equipment and accessories
| FORD ESCAPE | 2016 |
|---|---|
| LINCOLN MKC | 2015 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V011000 | 2026-01-15. EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER |
|---|
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 52476 | 2024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad. |
|---|---|
| TSB 22-2309 | 2022-08-23. Service bulletin. Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode. |
| TSB 22-2104 | 2022-03-22. Service bulletin. This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement. |
| SSM 50375 | 2021-12-27. Service bulletin. Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites. |
| TSB160066 | 2021-12-20. Service bulletin. Touchscreen navigation system - arabic language - blank screen |
| Service | 2021-12-20. Service bulletin. Online automotive service information system for March 2016 |
| CSC15B30 | 2021-12-20. Service bulletin. Demonstration /Delivery Hold - Application Performance Upgrade 15B30 Certain 2016 Model Year Escape, MKC, Expedition, and Navigator Vehicles Sync 3 softwasre Updates |
| CSC15A03 | 2021-12-20. Service bulletin. Demonstration/Delivery Hold - Application Performance Upgrade 15A03 Certain 2016 Model Year Escape, MKC, Exkpedit;ion, and Navigator Vehicles Sync 3 Software Updates |
| Service Informat | 2021-12-20. Service bulletin. Online automotive service information system for April 2016-AM/FM/CD or sync with a 4.2 inch screen may exhibit a blank screen and no a;udio after a crank event. |
| TSB160001 | 2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C |