# Service bulletin SB45268

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10058593
- Published by NHTSA: 2015\-10\-19
- Manufacturer's number: SB45268
- Manufacturer's date: 2015\-07\-30
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

FORD: SOME ESCAPE VEHICLES MAY EXPERIENCE A DEAD BATTERY OR A NO START CONDITION DUE TO A POSSIBLE CLUSTER RESET \*CN

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2015 to 2016 FORD ESCAPE

## Other bulletins for the same vehicles and component

- [SSM 46486](/bulletins/10100508.md), 2017-05-24, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2016\-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL \(WSM\) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415\-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.
- [SSM 46129](/bulletins/10090671.md), 2017-02-07, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2013\-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015\-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY\-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE \(DTC\) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR.
- [SB\-45308](/bulletins/10058660.md), 2015-10-26, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. 2015\-2015 FORD ESCAPE: DUE TO CLUSTER RESET VEHICLE MAY EXHIBIT INTERMITTENT BATTERY DRAW WHICH CAN RESULT IN A DEAD BATTERY OR NO START \*CN

JSON: [/v1/bulletins/10058593](/v1/bulletins/10058593)

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