# Service bulletin SB\-08\-028\-15REVA

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10058565
- Published by NHTSA: 2015\-10\-10
- Manufacturer's number: SB\-08\-028\-15REVA
- Manufacturer's date: 2015\-07\-13
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. MODEL 2015 CHARGER, DURANGO, GRAND CHEROKEE, CHEROKEE, RAM 1500, 2500, 3500, 3500 CAB, 4500 CAB, TRUCK. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2015 DODGE CHARGER
- 2015 DODGE DURANGO
- 2009 DODGE RAM 1500
- 2009 DODGE RAM 2500
- 2009 DODGE RAM 3500
- 2009 DODGE RAM 4500
- 2009 DODGE RAM 5500
- 2015 JEEP CHEROKEE
- 2015 JEEP GRAND CHEROKEE

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [S2325000007](/bulletins/10248564.md), 2024-01-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). MIL/check engine lamp comes on after performing U90 recall PCM software update.
- [0805916](/bulletins/10220442.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin involves updating the instrument panel cluster software.
- [1803516](/bulletins/10215150.md), 2022-07-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Powertrain Diagnostic And System Enhancements.
- [1802916](/bulletins/10215143.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Powertrain Diagnostic And System Enhancements.
- [1802916 REV A](/bulletins/10215142.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. Powertrain Diagnostic And System Enhancements.
- [1800416](/bulletins/10215114.md), 2022-07-05, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Powertrain Diagnostic And System Improvements.
- [V86 Rev. 1](/bulletins/10177514.md), 2020-07-27, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR. Emissions Recall V86 Catalytic Converter Efficiency
- [W10](/bulletins/10175112.md), 2020-05-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Customer Satisfaction Notification W10 HVAC Software
- [24\-012\-19](/bulletins/10168449.md), 2019-12-02, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning \(HVAC\)Module with new software. Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable\(2014\-2018 Vehicles Only\). Updating the HVAC software will correct these conditions.
- [18\-095\-15](/bulletins/10159959.md), 2019-05-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN; FUEL SYSTEM, OTHER. Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming Powertrain Control Module \(PCM\) with latest available software. It also involves cleaning or replacement of Exhaust Gas Temperature \(EGT\) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes \(DTCs\) that may have set. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) set in PCM memory: ? P1296\-00 \- EGR Slow Response \- Increasing Flow. ? P249C\-00 \- Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P20C2\-00 \- Reductant Heater 3 Control Circuit Performance. ? P1297\-00 \- EGR Slow Response \- Decreasing Flow. ? P0420\-00 \- Catalyst Efficiency \(Bank 1\). ? P2237\-00 \- O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P24D1\-00 \- Particulate Matter Sensor Regeneration Incomplete. ? U0422\-00 \- Implausible Data Received From Body Control Module. ? P1E0C\-00 \- Empty Fuel Tank. ? P2463\-00 \- Diesel Particulate Filter \- Soot Accumulation. ? P24A4\-00 \- Particulate Filter Restriction \- Soot Accumulation Too High. ? P2299\-00 \- Brake Pedal Position/Accelerator Pedal Position Incompatible. ? P208B\-00 \- Redundant Pump 1 Control Performance. ? P1288\-00 \- NOX Sensor 1/2 Zero Offset Too High. ? P2002\-00 \- Diesel Particulate Filter Efficiency Below Threshold. ? P204F \- Reductant System Performance. ? P241D\-00 \- SCR Inducement \- Forced Engine Shutdown. ? P20E9 \- Reductant Pressure Too High. Upon further investigation a technician may find following Diagnostic Trouble Code \(DTC\) set in TCM memory: ? U1424\-00 \- Implausible Engine Torque Signal Received. The following enhancements are also included in this software update. ? DTC P0171\-00 System Too Lean \(Bank 1\) has now changed to P026C\-00 Fuel Injection Quantity Lower Than Expected. • DTC P0172\-00 System Too Rich

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