# Service bulletin SB\-08\-033\-15REVA

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10058296
- Published by NHTSA: 2015\-08\-29
- Manufacturer's number: SB\-08\-033\-15REVA
- Manufacturer's date: 2015\-08\-11
- NHTSA component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

CERTAIN VEHICLES ARE EXPERIENCING SCREEN LOCK UP ON NAVIGATION OR DISPLAY BLANK, RADIO WILL RESET, INTERMITTENTLY, NOT ABLE TO DIAL PHONE FROM RADIO BUT CAN DIAL PHONE, TRANSLATION FOR ASIAN LANGUAGE ADDED, AFTER DISCONNECTION PHONE, FAILS TO CONNECT PHONE, ETC. MODEL 2013\-14 CHARGER, CHRYSLER 300, JOURNEY. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2013 to 2014 CHRYSLER 300
- 2013 to 2014 DODGE CHARGER
- 2013 to 2015 DODGE JOURNEY

## Recalls for the same vehicles and component

- [18V332000](/recalls/nhtsa/18V332000.md), 2018-05-17: ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [18\-088\-16](/bulletins/10217741.md), 2022-08-15, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Flash: Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module \(PCM\) with the latest available software. Customers may experience a Malfunction Indicator Lamp \(MIL\) illumination or a less than desired powertrain response when operating their vehicles in high ambient temperatures. Upon further investigation the technician may find one or more of the following DTCs have been set: · \*\*P0335 \- Crankshaft Position Sensor Circuit. · P2610 \- PCM Internal Engine Off Timer Performance. · P0456 \- EVAP System Small Leak \(Sales Code ERB\).\*\* · U0140 \- Lost Communication With Body Control Module \- \(BCM\) \(VF, LD, LX vehicles only\). · P0606 \- Internal Control Processor.
- [18\-069\-15](/bulletins/10216145.md), 2022-07-25, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? Garage shift engagements into D may be harsh at times after shutdowns of 10\-30 minute duration. ? Harsh upshifts generated by backing out of the accelerator pedal. ? Harsh shifts can be felt after acceleration/deceleration driving maneuvers from a stop. ? P0606 \- Internal Control Processor. ? Accuracy improvements for the Automatic Oil Change Indicator \(AOCI\) system.
- [08\-013\-13 REV. A](/bulletins/10215798.md), 2022-07-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. This bulletin involves reconfiguring the vheicle display the passive entry Enable/Disable feature on the menu screen.
- [1807415 REV A](/bulletins/10215168.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Powertrain Diagnostic And System Enhancements.
- [1803316](/bulletins/10215148.md), 2022-07-05, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. Diagnostic And System Improvements.
- [1803115 REV A](/bulletins/10215145.md), 2022-07-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Powertrain System Improvements/Enhancements.
- [08\-032\-13](/bulletins/10188669.md), 2021-03-15, Service bulletin: EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM:SOFTWARE. Flash: No Audio From The Radio Caused By The Amplifier Not Communicating This bulletin involves re\-flashing the Amplifier with updated software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus.Flashing the amplifier will correct this condition.
- [24\-012\-19](/bulletins/10168449.md), 2019-12-02, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning \(HVAC\)Module with new software. Customers may experience one of the following:Unpleasant odor in the vehicle after driving from highway speed limits back downto city speed limits. The left temperature door is inoperable\(2014\-2018 Vehicles Only\). Updating the HVAC software will correct these conditions.
- [08\-114\-15 REV A](/bulletins/10159965.md), 2019-05-20, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Radio Software Enhancements This bulletin involves updating the radio's software. CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu \(FF BEV only\). ? Korean language was not supported \(APAC \- Korea only\). Enhancement: ? Removing the charging schedule from showing in the setting menu \(FF BEV only\). ? Adding Korean language support \(APAC \- Korea only\).
- [18\-069\-15 REV A](/bulletins/10159954.md), 2019-05-20, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. Flash: 3.6L Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience the following symptom or conditions or a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code: ? U0140 \- Lost Communication With Body Control Module \(BCM\). ? Garage shift engagements into D may be harsh at times after shutdowns of 10\-30 minute duration. ? Harsh upshifts generated by backing out of the accelerator pedal. ? Harsh shifts can be felt after acceleration/deceleration driving maneuvers from a stop. ? P0606 \- Internal Control Processor. ? Accuracy improvements for the Automatic Oil Change Indicator \(AOCI\) system.

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