# Service bulletin 15B04

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10058266
- Published by NHTSA: 2015\-08\-24
- Manufacturer's number: 15B04
- Manufacturer's date: 2015\-05\-18
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FORD 2013\-2014 C\-MAX HYBRID: CUSTOMER SATISFACTION PROGRAM REGARDING 12VOLT BATTERY TEST AND MODULE SOFTWARE UPDATE. \*LJ

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 2013 to 2014 FORD C\-MAX ENERGI
- 2013 FORD redundant C\-MAX HYBRID

## Other bulletins for the same vehicles and component

- [SSM 46371](/bulletins/10095781.md), 2017-03-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SOME 2012\-2017 FOCUS ELECTRIC/2013\-2017 CMAX ENERGI/FUSION ENERGI/2015\-2017 MKC/MKZ/2016\-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16\-JAN\-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16\-JAN\-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL \(WSM\), SECTION 415\-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS \(SLTS\) MANUAL.
- [SSM\-45866](/bulletins/10081010.md), 2016-09-24, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. 2013\-2016 FOCUS/C\-MAX \- REMOTE KEYLESS ENTRY \(RKE\) PROGRAMING CONCERNS
- [SSM\-45821](/bulletins/10078990.md), 2016-08-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
- [ASI\-45090](/bulletins/10058434.md), 2015-09-22, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013\-16 FUSION, MKZ, 2013\-15 C\-MAX, 2015 F\-150, MKC. \*PE
- [12M02](/bulletins/10058094.md), 2015-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. THIS TSB CONTAINS OWNERS LETTER. SEE DOCUMENT SEARCH BUTTON. FORD MY/FORD LINCOLN 2011\-2014 MODEL YEAR VEHICLES EQUIPPED WITH SYNC AND MYFORD/MY LINCOLN TOUCH. WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE SOFTWARE AND HARDWARE. \*LJ
- [15B04](/bulletins/10058088.md), 2015-07-29, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. THIS TSB CONTAINS AN OWNER LETTER. SEE DOCUMENT SEARCH BUTTON BELOW. BULLETIN INFORMATION INVOLVING 2013\-2014 MODELYEAR C\-MAX HYBRID ELECTRIC VEHICLES SOFTWARE UPDATE. SOME OF THE VEHICLES , CERTAIN ELECTRONIC CONTROL MODUES MAY NOT TIME OUT OR POWER DOWN CORRECTLY WHEN VEHICLE IS NOT IN USE. \*LJ UPDATED 08/20/2015\*LJ
- [TSB\-14\-0020](/bulletins/10055015.md), 2014-03-24, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. LINCOLN/FORD: ON SOME VEHICLES, THE ILLUMINATION OF THE WRENCH LAMP AND/OR RED TRIANGLE LAMP, THE CHECK ENGINE LAMP IS ACCOMPANIED WITH VARIOUS DIAGNOSTIC TROUBLE CODES \(DTCS\) AND SERVICE PROCEDURES UPDATES. MODEL 2013 C\-MAX, FUSION, MKZ. \*PE
- [ASI\-44325](/bulletins/10054957.md), 2014-03-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. FORD: A MESSAGE INDICATING SIRUS UPDATE STUCK AT 0% STATUS, WHERE RADIO FAILS TO TURN ON, AND CD FAILS TO EJECT WITH MESSAGE SAYING NO DISK; A SOFTWARE SOLUTION TO ISSUES IS BEING DEVELOPED. MODEL 2013 C\-MAX, F\-SUPER DUTY. \*PE
- [TSB\-13\-12\-17](/bulletins/10054706.md), 2014-02-19, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. FORD: IN SOME VEHICLES, THE SERVICE ENGINE SOON LAMP, MAY ILLUMINATE, WITH DIAGNOSTIC TROUBLE CODE \(DTC\) P2183, IN POWERTRAIN CONTROL MODULE \(PCM\), THAT NEEDS TO BE REPROGRAM WITH LATEST CALIBRATION. MODEL 2013 C\-MAX, 2014 FUSION. \*PE
- [ASI\-32258](/bulletins/10053421.md), 2013-10-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. FORD: SOME VEHICLES MAY EXPERIENCE A DTC P0D08 AND/OR DTC P0D0F, NO CHARGING. MODELS 2013 C\-MAX, FUSION ENERGI. \*PE

JSON: [/v1/bulletins/10058266](/v1/bulletins/10058266)

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