# Service bulletin 44863 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10057834 - Published by NHTSA: 2015\-07\-01 - Manufacturer's number: 44863 - Manufacturer's date: 2015\-07\-01 - NHTSA component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS ## NHTSA's summary FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010\-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW\(S\) OR SUNROOF ARE OPEN. \*TA ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Glass, wipers and mirrors, Power windows ## Vehicles listed - 2013 to 2015 FORD C\-MAX - 2013 to 2015 FORD C\-MAX ENERGI - 2010 to 2011 FORD CROWN VICTORIA - 2010 to 2014 FORD E\-150 - 2015 FORD E\-150 - 2010 to 2014 FORD E\-250 - 2010 to 2015 FORD E\-350 - 2010 to 2015 FORD E\-450 - 2010 to 2015 FORD EDGE - 2010 to 2015 FORD ESCAPE - 2010 to 2013 FORD ESCAPE HYBRID - 2010 FORD EXCURSION - 2010 to 2015 FORD EXPEDITION - 2010 to 2015 FORD EXPLORER - 2010 FORD EXPLORER SPORT TRAC - 2010 to 2015 FORD F\-150 - 2010 to 2014 FORD F\-250 - 2010 to 2015 FORD F\-250 SD - 2011 to 2014 FORD F\-350 - 2010 to 2015 FORD F\-350 SD - 2011 to 2015 FORD F\-450 - 2010 to 2015 FORD F\-450 SD - 2010 to 2015 FORD F\-53 - 2011 to 2013 FORD F\-550 - 2010 to 2015 FORD F\-550 SD - 2011 to 2015 FORD F\-59 - 2011 to 2013 FORD F\-650 - 2010 to 2015 FORD F\-650 SD - 2010 to 2012 FORD F\-750 - 2010 to 2015 FORD F\-750 SD - 2011 to 2015 FORD FIESTA - 2010 to 2015 FORD FLEX - 2010 to 2015 FORD FOCUS - 2012 to 2015 FORD FOCUS ELECTRIC - 2010 to 2015 FORD FUSION - 2013 to 2015 FORD FUSION ENERGI - 2010 to 2015 FORD FUSION HYBRID - 2010 to 2015 FORD MUSTANG - 2013 FORD POLICE INTERCEPTOR SEDAN - 2013 FORD POLICE INTERCEPTOR UTILIT - 2010 to 2011 FORD RANGER - 2010 FORD SUPER DUTY - 2010 to 2015 FORD TAURUS - 2015 FORD TRANSIT - 2010 to 2015 FORD TRANSIT CONNECT - 2013 FORD redundant C\-MAX HYBRID - 2015 FORD redundant F\-250 - 2015 FORD redundant F\-350 - 2015 LINCOLN MKC - 2010 to 2015 LINCOLN MKS - 2010 to 2015 LINCOLN MKT - 2010 to 2015 LINCOLN MKX - 2010 to 2015 LINCOLN MKZ - 2011 to 2015 LINCOLN MKZ HYBRID - 2010 to 2015 LINCOLN NAVIGATOR - 2010 to 2011 LINCOLN TOWN CAR - 2013 LINCOLN TOWN CAR - 2010 to 2011 LINCOLN ZEPHYR - 2010 to 2011 MERCURY GRAND MARQUIS - 2010 to 2011 MERCURY MARINER - 2010 to 2011 MERCURY MARINER HYBRID - 2012 to 2013 MERCURY MARINER HYBRID - 2010 to 2011 MERCURY MILAN - 2010 MERCURY MILAN HYBRID - 2010 MERCURY MOUNTAINEER - 2015 MOBILITY SPECIALISTS FORD E\-250 - 2010 MUSTANG SHELBY GT 500 ## Other bulletins for the same vehicles and component - [DOR\-E2P5T\-03](/bulletins/10172884.md), 2020-03-30, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM. This SKU is a Power Window Regulator and Motor Assembly. The customer communication requested return of unsold inventory to inspect the software. The software may be too sensitive to the position of a locating magnet in the assembly causing the activation of the pinch point threshold prematurely. The window will stay open when it should have closed. - [TSB 19\-2186](/bulletins/10162064.md), 2019-07-03, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:GLASS, SIDE/REAR. Some 2011\-2015 Explorer/Police Interceptor Utility vehicles may exhibit front window glass that jumps/chatters during up/down movement. This may be due to various conditions in the window motor including excessive drive gear backlash, bushing wear, and/or excessive end play. To resolve the condition, follow the Service Procedure steps to replace the window motor, window motor connector, window regulator, upper glass run, and door glass. - [SSM 46011](/bulletins/10092555.md), 2017-02-22, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; ELECTRICAL SYSTEM. SOME 2015\-2017 FOCUS/C\-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016\-2017 WORKSHOP MANUAL SECTION 501\-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016\-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE\-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION \- VEHICLES WITH: ONE\-TOUCH OPEN AND CLOSE FRONT WINDOWS \(501\-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES\). - [SSM 45875](/bulletins/10091135.md), 2017-02-09, Service bulletin: VISIBILITY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. 2013\-2016 FUSION \- WINDOW SWITCH BEZEL WARPED OR DOES NOT SIT FLUSH \- EBONY/PIANO BLACK - [44991](/bulletins/10058220.md), 2015-08-17, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. FORD 2013\-2015 F\- SUPER DUTY: BULLETIN INFORMATION REGARDING THE ONE TOUCH AUTO UP/DOWN POWER WINDOWS MAY EXHIBIT ERRATIC OPERATION WITH POSSIBILITY OF MULTIPLE WINDOWS BEING INOPERATIVE AFTER EACH KEY CYCLE. \*LJ - [44985](/bulletins/10058219.md), 2015-08-17, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. FORD EXPLORER 2011\-2015: BULLETIN INFORMATION REGARDING THE FRONT GLASS WINDOW CHATTERING UP/DOWN WHILE TRAVELING. THE FRONT WINDOW REGULATOR MOTOR NEEDS TO BE REPLACED. \*LJ - [TSB\-14\-0111](/bulletins/10056145.md), 2014-09-17, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:GLASS, SIDE/REAR; STRUCTURE:BODY:DOOR. FORD: THE GLASS, ON FRONT DOOR IS SLOW AND WILL STOP MIDWAY UP OR BOUNCES BACK WHEN GOING UP, AFTER BEING DOWN, DURING COLD AMBIENT CONDITIONS. MODEL 2013\-2014 ESCAPE. \*PE - [ASI\-44242](/bulletins/10054964.md), 2014-03-18, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. FORD: AFTER EACH KEY CYCLE, A POSSIBILITY THAT ONE TOUCH AUTO UP/DOWN POWER WINDOWS MAY HAVE ERRATIC OPERATION AND DIFFERENT WINDOW\(S\) MAY BE INOPERATIVE ON SOME TRUCKS. MODEL 2013\-2014 F\-SUPER DUTY. \*PE - [TSB\-13\-5\-23](/bulletins/10053265.md), 2013-10-17, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. FORD: ON SOME VEHICLES, THE FRONT DOOR GLASS STOPS MIDWAY, GOING UP OR BOUNCE BACK DOWN OR IS SLOW OPERATING, UP OR DOWN, DURING COLD AMBIENT CONDITIONS. MODEL 2013 ESCAPE. \*PE - [TSB\-13\-5\-15](/bulletins/10052801.md), 2013-09-17, Service bulletin: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY:GLASS, SIDE/REAR. FORD: ON SOME VEHICLES, THE REAR SLIDING GLASS CENTER PANEL HAS A WATER LEAKAGE AT THE SIDE PANEL. MODEL 2010\-2013 F\-150. \*PE JSON: [/v1/bulletins/10057834](/v1/bulletins/10057834) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2044863&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10057834&vehicle=Service%20bulletin%2044863)