# Service bulletin ASI\-44742

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10057742
- Published by NHTSA: 2015\-06\-24
- Manufacturer's number: ASI\-44742
- Manufacturer's date: 2014\-09\-01
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

LINCOLN/FORD: ON SOME VEHICLES, THE INSTRUMENT PANEL CLUSTER \(IPC\) NEEDS REPLACING DUE TO PROGRAMMABLE MODULE INSTALLATION \(PMI\) NOT ABLE TO PERFORM. MODEL 2013\-14 FUSION, MKZ, 2015 MKC. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Instrument cluster, Software

## Vehicles listed

- 2013 to 2014 FORD FUSION
- 2015 LINCOLN MKC
- 2013 to 2014 LINCOLN MKZ

## Other bulletins for the same vehicles and component

- [20B27](/bulletins/10181985.md), 2020-11-04, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Ultimately this will require internal transmission repairs to resolve the concern. Ford Motor Company has developed and update to the Powertrain Control Module software that helps protect the transmission torque converter from overheating when exposed to certain driving styles.
- [SSM 47130](/bulletins/10137085.md), 2018-05-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some 2012\-2018 Focus Electric, 2013\-2017 C\-Max Energi, and 2013\-2018 Fusion Energi plug\-in hybrid electric vehicles \(PHEV\) may exhibit the high voltage \(HV\) battery failing to charge while connected to the Delphi 120 volt electric vehicle service equipment \(EVSE\) charge cord. To identify a Delphi EVSE the coupler on the EVSE that connects to the vehicle charge port is solid black. For information on the Delphi EVSE indicator status used for diagnostics, reference High Voltage Battery \> Charging the High Voltage Battery in the Owners Guide for a 2018 Fusion Energi. Reference the Convenience Cord Light Emitting Diode \(LED\) Indicators chart. The Workshop Manual \(WSM\) is scheduled to be revised at a later date.
- [SSM 46371](/bulletins/10095781.md), 2017-03-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SOME 2012\-2017 FOCUS ELECTRIC/2013\-2017 CMAX ENERGI/FUSION ENERGI/2015\-2017 MKC/MKZ/2016\-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16\-JAN\-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16\-JAN\-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL \(WSM\), SECTION 415\-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS \(SLTS\) MANUAL.
- [SSM\-45866](/bulletins/10081010.md), 2016-09-24, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. 2013\-2016 FOCUS/C\-MAX \- REMOTE KEYLESS ENTRY \(RKE\) PROGRAMING CONCERNS
- [SSM\-45861](/bulletins/10081009.md), 2016-09-24, Service bulletin: STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. STEERING COLUMN CONTROLS INOPERATIVE WITH POSSIBLE U0212 \- BUILT ON OR BEFORE 3/20/2015
- [SSM\-45859](/bulletins/10081007.md), 2016-09-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRONIC STABILITY CONTROL \(ESC\); STEERING:COLUMN. 2015\-2016 MKC \- ACTIVE PARK ASSIST – INOPERATIVE STEERING COLUMN CONTROLS WITH STABILITY/TRACTION CONTROL LAMP ILLUMINATED WITH DTC U0131
- [SSM\-45858](/bulletins/10081006.md), 2016-09-24, Service bulletin: STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. 2015\-2016 MKC \- WITHOUT ACTIVE PARK ASSIST – INTERMITTENTLY INOPERATIVE STEERING COLUMN CONTROLS – BUILT ON OR BEFORE 2/15/2016
- [SSM\-45821](/bulletins/10078990.md), 2016-08-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
- [TSB\-15\-0121](/bulletins/10074708.md), 2016-06-22, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [SB\-45309](/bulletins/10058661.md), 2015-10-26, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. 2015\-2016 MKZ AND 2015 MKC INSTRUMENT CLUSTER MESSAGE CENTER ARTIST/TITLE AND TRACK MISSING AND IC NEEDS REPROGRAM WITH LATEST SOFTWARE CALIBRATION \*CN

JSON: [/v1/bulletins/10057742](/v1/bulletins/10057742)

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