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Service bulletin 14311

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10057574
Published by NHTSA2015-06-10
Manufacturer's number14311
Manufacturer's date2015-06-01
ReplacesSB-14311-B
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NHTSA's summary

GENERAL MOTORS: 2011-2015 CHEVROLET CRUZE: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. SPECIAL COVERAGE REGARDING CERTAIN MODELS EXPERIENCING NEGATIVE BATTERY CABLE TERMINAL CLAMP MAY HAVE INCORRECT CRIMP AT THE BATTERY NEGATIVE TERMINAL. *LJ UPDATED 11/6/15. *PE UPDATED 11/12/15. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
CHEVROLET CRUZE2011, 2012, 2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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PIT5074H2023-12-11. Service bulletin. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
PIT5074G2023-12-11. Service bulletin. Terminal Test Probe And Replacement Terminal.
20NA1322021-12-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004Y2019-05-20. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
030603004V2019-05-13. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
110849001Z2019-04-22. Service bulletin. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
110849001Y2019-03-25. Service bulletin. This technical bulletin provides information on Transport Mode On Message Displayed in Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message On and Off.
03-06-03-003D2018-06-04. Service bulletin. This warranty administration bulletin provides policy information on ACDelco® replacement battery warranty procedures.