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Service bulletin SIB-32-03-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10057531
Published by NHTSA2015-06-06
Manufacturer's numberSIB-32-03-14
Manufacturer's date2014-10-01
NHTSA componentSTEERING:HYDRAULIC POWER ASSIST SYSTEM; STEERING:ELECTRIC POWER ASSIST SYSTEM

NHTSA's summary

BMW: IN CHECK CONTROL MESSAGE OR INSTRUMENT CLUSTER, A FAILURE WITH POWER ASSISTED STEERING IS ILLUMINATED, DUE TO SOFTWARE RELATED ISSUES. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Power steering

Vehicles listed
BMW 3 SERIES2010
BMW 3 SERIES2010
BMW 3 SERIES2010
BMW 3 SERIES2012, 2013
BMW 3 SERIES2012, 2013
BMW 3 SERIES2012, 2013
BMW 3 SERIES2013
BMW 3-SERIES2003
BMW 3-SERIES2003
BMW 3-SERIES2003
BMW 3-SERIES2003
BMW 3-SERIES2003
BMW 3-SERIES2003

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
B0126182020-07-27. Service bulletin. EPS STEERING ELECTRIC MOTOR MOUNTING BOLTS LIMITED WARRANTY EXTENSION: There are front end noises when turning the steering wheel and/or there is limited power steering assist when maneuvering or parking the vehicle. For the basic steering gears, one possible cause is that the mounting bolts for the electric motor may become loose, missing and/or broken due to corrosion.
B0126182019-02-25. Service bulletin. EPS STEERING GEAR FOR CERTAIN VEHICLES: ELECTRIC MOTOR MOUNTING BOLTS - LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILEAGE.
B3203142018-11-05. Service bulletin. Power-Assisted Steering Failure. The power-assisted steering fails with a warning lamp in the instrument cluster or a check control message in the Central Information Display. In some cases, the Dynamic Stability Control warning lamp (DSC) in the instrument cluster may also be illuminated. Failure of the power-assisted steering may be caused by various software-related issues. The following codes may be stored in the fault memory of the Electric Power Steering (EPS): Scenario 1: 0x4823E1 Scenario 2: 0x4823CB/0x4823CC Scenario 3: 0x4823D2 and/or 0x4823EC Scenario 4: 0x48239C (DSC warning lamp lights up in the instrument cluster) Scenario 5: No communication with the EPS is possible (not accessible using diagnostics) Scenario 6: 0x4823EE and 0x4823C2
3202182018-05-07. Service bulletin. CHECK CONTROL MESSAGE (CCM): ASSISTANCE SYSTEM RESTRICTED AFTER DELETING TRANSPORT MODE: The CCM assistance systems restricted or pedestrian protection system failed is displayed after deleting transport mode.
SIB-32-02-132013-07-10. Service bulletin. BMW: SOME VEHICLES MAY EXPERIENCE A FAILURE OF ELECTRONIC POWER STEERING (EPS) WHEN ENGINE HAS STARTED, CAUSED BY A SPECIFIC SITUATION OF UNDERVOLTAGE DURING ENGINE START UP. MODEL 2010-2012 F30 (3 SERIES). *PE
SIB-32-04-072011-04-26. Service bulletin. BMW: A NEW TECHNICAL PROCESS HAS BEEN CREATED FOR BMW TO IDENTIFY CAUSES OF STEERING COMPLAINTS WITH A WIDE RANGE OF MODELS. *RM
SI-B11-09-082011-01-03. Service bulletin. BMW: ALTERNATOR DRIVE BELT BROKEN. THE MODELS UTILIZE A SINGLE SERPENTINE DRIVE BELT FOR THE POWER STEERING PUMP, ALTERNATOR, AND AIR CONDITIONER COMPRESSOR. DURING NORMAL DRIVING, THE FRONT ENGINE MOUNTS ALLOW THE ENGINE TO MOVE SLIGHTLY ON THE FRONT AXLE CARRIER. HOWEVER, UNDER EXTREME CONDITIONS, SUCH AS DRIVING AT HIGH RATES OF SPEED OVER CURBS OR SPEED BUMPS, THE ENGINE MOVEMENT CAN RESULT IN THE SERPENTINE BELT OR POWER STEERING PUMP PULLEY CONTACTING THE FRONT ENGINE CARRIER. IF THIS OCCURS, THE BELT AND/OR PUMP PULLEY COULD BE DAMAGED. NO MODEL YEARS LISTED. *PE