Service bulletin SU-14576
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10057079 |
| Published by NHTSA | 2015-04-11 |
| Manufacturer's number | SU-14576 |
| Manufacturer's date | 2014-11-01 |
| NHTSA component | STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
NHTSA's summary
CADILLAC: REAR DOOR INSIDE HANDLE RELEASE CABLE WAS MISROUTED AND RESTRICTS GLASS TRAVEL WHEN DOOR IS UNLOCKED, WILL UNLATCH AND OPEN WHEN ATTEMPTING TO FULLY LOWER WINDOW AND DOOR WILL NOT SHUT. MODEL 2014-15 CTS. *PE
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Body and frame, Latches and locks, Door latch
| CADILLAC CTS | 2013, 2014 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| PI0011C | 2018-06-04. Service bulletin. This preliminary informational bulletin provides a revision for PI0011C to add the 2013-2014 model years and update Warranty Information. |
|---|---|
| 14576 | 2017-02-02. Service bulletin. 14576 - SERVICE UPDATE. THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO INSPECT THE GLASS TRAVEL ON BOTH REAR DOORS ON CERTAIN VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH A REAR DOOR INSIDE HANDLE RELEASE CABLE THAT IS MISROUTED. A MISROUTED RELEASE CABLE COULD RESTRICT THE GLASS TRAVEL. AN UNLOCKED DOOR WITH THIS CONDITION WILL UNLATCH AND OPEN WHEN AN ATTEMPT IS MADE TO FULLY LOWER THE WINDOW. ONCE UNLATCHED, THE DOOR WILL NOT SHUT UNTIL THE WINDOW IS RAISED AND THERE IS AN ATTEMPT TO OPERATE THE INSIDE RELEASE HANDLE. A LOCKED DOOR WITH THIS CONDITION WILL JAM IN A LOCKED STATE WHEN AN ATTEMPT IS MADE TO FULLY LOWER THE WINDOW. ONCE JAMMED, THE DOOR – EVEN IF UNLOCKED - WILL NOT OPEN FROM THE OUTSIDE UNTIL THE WINDOW IS RAISED AND THERE IS AN ATTEMPT TO OPERATE THE INSIDE RELEASE HANDLE. |