# Service bulletin PB\-14395

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10057076
- Published by NHTSA: 2015\-04\-11
- Manufacturer's number: PB\-14395
- Manufacturer's date: 2015\-04\-01
- Replaces: PB\-14395\-A
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

BUICK/CADILLAC/ GMC/ CHEVROLET: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. BATTERY IS DEAD DUE TO ONSTAR MODULE AND IF VEHICLE FAILS TO START AFTER 4 DAYS AND OCCURS EVEN IF ONSTAR SYSTEM IS NOT ACTIVE. \*PE UPDATED 11/6/15. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2015 CADILLAC ATS
- 2015 CADILLAC SRX
- 2015 CADILLAC XTS
- 2015 CHEVROLET COLORADO
- 2015 CHEVROLET CORVETTE
- 2015 CHEVROLET CRUZE
- 2015 CHEVROLET IMPALA
- 2015 CHEVROLET MALIBU
- 2015 CHEVROLET SILVERADO
- 2015 CHEVROLET SONIC
- 2015 CHEVROLET SPARK
- 2015 CHEVROLET SUBURBAN
- 2015 CHEVROLET TAHOE
- 2015 CHEVROLET TRAX
- 2015 CHEVROLET VOLT
- 2015 GMC CANYON
- 2015 GMC SIERRA
- 2015 GMC TERRAIN
- 2015 GMC YUKON

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [14311](/bulletins/10248770.md), 2024-01-16, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Special Coverage Adjustment ? Negative Battery Cable Loose
- [PIT5074H](/bulletins/10247061.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM. J\-35616\-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
- [1408117001a](/bulletins/10246506.md), 2023-12-11, Service bulletin: ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; UNKNOWN OR OTHER. Unable to Clear BCM DTCs After Completing Repair
- [20NA132](/bulletins/10205059.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
- [PIC6439](/bulletins/10201293.md), 2021-09-13, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. This Preliminary information communicates a diagnostic tip to dealership technicians when diagnosing a B1517 DTC.
- [17\-NA\-327](/bulletins/10190313.md), 2021-04-15, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History \(GWM/IVH\). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re\-configuration" and operational evaluation.
- [19NA242](/bulletins/10176615.md), 2020-06-22, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. This informational bulletin announces the availability of a High Voltage battery pack refurbish kit when the battery pack assembly needs to be replaced and information on how dealers can obtain the refurbish kit.
- [PI0798A](/bulletins/10168213.md), 2019-11-25, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This preliminary information bulletin provides a procedure to correct a condition of a Check Engine Light with DTC P0C4A that Sets immediately after a repair to the High Voltage battery cooling system that involves draining/refilling of coolant.
- [18NA161](/bulletins/10168185.md), 2019-11-25, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. This technical bulletin provides a procedure for testing the battery cables for voltage drop, Checking for a bad ground at g218, Inspecting for a short at the starter B\+ to shield and testing for a faulty battery.

JSON: [/v1/bulletins/10057076](/v1/bulletins/10057076)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PB-14395&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10057076&vehicle=Service%20bulletin%20PB-14395)