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Service bulletin PIT-5338

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10057008
Published by NHTSA2015-03-27
Manufacturer's numberPIT-5338
Manufacturer's date2014-10-01
NHTSA componentSTEERING:ELECTRIC POWER ASSIST SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

GMC/CADILLAC/CHEVROLET: SOME VEHICLES ARE EXPERIENCING, AFTER A COLD SOAK IN COLD TEMPERATURES, LOSS OF 12 VOLT BATTERY POWER, INDICATOR CHARGING SYSTEM LAMP ON, NO POWER STEERING ASSIST AND DRIVER INFORMATION CENTER (DIC) DISPLAYING POWER STEERING MESSAGE. MODEL 2008-13 TAHOE, SILVERADO HYBRIDS, ESCALADE HYBRID, SIERRA, YUKON HYBRIDS. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Steering, 12-volt battery, Power steering

Vehicles listed
CADILLAC ESCALADE HYBRID2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE HYBRID2014 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO HYBRID2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2009
CHEVROLET TAHOE HYBRID2009, 2010, 2011, 2012 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA HYBRID2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON HYBRID2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
20-NA-1322024-04-05. Service bulletin. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5066A2023-12-26. Service bulletin. Intermittent Battery Draw Dead Battery Or HVAC Odor.
PIT5074H2023-12-11. Service bulletin. J-35616-64B Terminal Test Probe / Replacement Terminal / Terminated Lead.
PIT5074G2023-12-11. Service bulletin. Terminal Test Probe And Replacement Terminal.
PIT5066A2023-12-11. Service bulletin. Intermittent Battery Draw Dead Battery Or HVAC Odor.
120232002A2023-12-04. Service bulletin. Power Steering Noise or Fluid Leak from Power Steering Pump, Gear or High Pressure Pressure Hose During Extreme Low Temperature Operation (Replace Power Steering Fluid)
120232001A2023-12-04. Service bulletin. Hydraulic Power Steering Leak at Hose Connection to Steering Rack
030603004V2019-05-13. Service bulletin. This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.
110849001Z2019-04-22. Service bulletin. This bulletin provides information on the Transport Mode On Message Being Displayed in the Driver Information Center (DIC) and/or Battery Light is Flashing and the procedures to turn the Transport Mode message ON and OFF.
PIT4585F2019-04-08. Service bulletin. This Preliminary Information communication provides information to the technician that the Serial Data Gateway Module (SDGM) may report "Crash Sense Failed" and the 300v Hybrid Battery Contactors will remain open until the Hybrid Powertrain Control Module's (HPCM) High Voltage (HV) DTCs are reset. And How to Reset.