# Service bulletin TSB\-14\-0157

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10056710
- Published by NHTSA: 2015\-02\-04
- Manufacturer's number: TSB\-14\-0157
- Manufacturer's date: 2014\-08\-28
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL \(EMTC\) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR CORE HOUSING. MODEL 2008\-12 ESCAPE, MARINER. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2008 to 2012 FORD ESCAPE
- 2008 to 2011 MERCURY MARINER

## Other bulletins for the same vehicles and component

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [TSB160066](/bulletins/10205031.md), 2021-12-20, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Touchscreen navigation system \- arabic language \- blank screen
- [SSM 47009](/bulletins/10140323.md), 2018-06-11, Service bulletin: EQUIPMENT:ELECTRICAL; EQUIPMENT. The Accessory \(Wireless\) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry \(RKE\). The master code for the Accessory \(Wireless\) Keyless Entry Keypad can be retrieved from FMCDealer \- Parts and Service \- Parts Product Line Information \- Keys/Entry Devices \- Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System \(DPES\) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module\(BCM\) with a diagnostic tool.
- [SSM 47009](/bulletins/10138524.md), 2018-05-29, Service bulletin: EQUIPMENT:ELECTRICAL. The Accessory \(Wireless\) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry \(RKE\). The master code for the Accessory \(Wireless\) Keyless Entry Keypad can be retrieved from FMCDealer \- Parts and Service \- Parts Product Line Information \- Keys/Entry Devices \- Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System \(DPES\) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module\(BCM\) with a diagnostic tool.
- [SSM 47201](/bulletins/10137113.md), 2018-05-21, Service bulletin: EQUIPMENT. Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label \(Window Sticker\), Professional Technician Society \(PTS\) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
- [SSM 47080](/bulletins/10136597.md), 2018-05-14, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. 2010\-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. No repair attempts should be attempted to correct this concern.
- [SSM 46332](/bulletins/10095184.md), 2017-03-15, Service bulletin: EQUIPMENT. REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL \(WINDOW STICKER\), PROFESSIONAL TECHNICIAN SOCIETY \(PTS\) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
- [ASI\-44733](/bulletins/10057860.md), 2015-07-08, Service bulletin: EQUIPMENT. FORD: IN VALVE BODY, A WORN SOLENOID PRESSURE REGULATOR VALVE HAS DIAGNOSTIC TROUBLE CODE \(DTC\) P0735 STORED AND INDICATION OF REPAIR HISTORY WAS THE VALVE BODY WAS NOT REPLACED PREVIOUSLY. MODEL 2009\-10 ESCAPE, MARINER, 2010 FUSION, MILAN. \*PE
- [ASI\-44649](/bulletins/10057723.md), 2015-06-23, Service bulletin: EQUIPMENT. FORD: A JOB AID WAS DEVELOPED AND NOW AVAILABLE FOR THE PTU INTERNAL OR EXTERNAL FLUID LEAKAGE FOR ALL WHEEL DRIVE VEHICLES. \*PE
- [CSP\-13B17](/bulletins/10056183.md), 2014-09-29, Service bulletin: EQUIPMENT. FORD: THE THROTTLE BODY INTERNAL MOTOR CONTACTS MAY BE CONTAMINATED, RESULTING IN AN ELECTRICAL, INTERMITTENT, CONNECTIVITY, CAUSING MALFUNCTION INDICATOR LAMP \(MIL\) OR WRENCH LIGHT TO BE ILLUMINATED. MODEL 2009\-2012 FUSION, MILAN, ESCAPE, MARINER. \*PE UPDATED 11/18/14. \*PE

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