# Service bulletin TSB\-14\-0154

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10056702
- Published by NHTSA: 2015\-02\-04
- Manufacturer's number: TSB\-14\-0154
- Manufacturer's date: 2014\-08\-25
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

LINCOLN/FORD: WHEN ALL DOORS, ON SOME VEHICLES, ARE CLOSED, LAMP ILLUMINATES DOOR IS AJAR. MODEL 2011\-13 EDGE, EXPLORER, FLEX, MKX, MKT. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system

## Vehicles listed

- 2011 to 2013 FORD EDGE
- 2013 FORD EXPLORER
- 2013 FORD FLEX
- 2013 LINCOLN MKT
- 2011 to 2013 LINCOLN MKX

## Recalls for the same vehicles and component

- [2015126](/recalls/tc/2015126.md), 2015-03-24: Electrical
- [15V172000](/recalls/nhtsa/15V172000.md), 2015-03-24: ELECTRICAL SYSTEM
- [11V128000](/recalls/nhtsa/11V128000.md), 2011-02-24: ELECTRICAL SYSTEM:SOFTWARE
- [2010463](/recalls/tc/2010463.md), 2010-12-23: Electrical

## Other bulletins for the same vehicles and component

- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [SSM 50804](/bulletins/10212957.md), 2022-06-01, Service bulletin: ELECTRICAL SYSTEM. Some 2013\-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non\-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third\-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- [Service](/bulletins/10204994.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; VISIBILITY; STRUCTURE. Online automotive service information system for March 2016
- [LTR3756](/bulletins/10204986.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; AIR BAGS; ENGINE; STRUCTURE; POWER TRAIN; ELECTRICAL SYSTEM. 49 CFR Part 579.5 Monthly Communications \- January 2016
- [16\-0066](/bulletins/10183767.md), 2020-12-07, Service bulletin: ELECTRICAL SYSTEM. Some 2012\-2016 vehicles equipped with a touchscreen navigation system and the language set to Arabic may exhibit a blank screen. This may be the result of the ribbon cables not being fully seated inside the front display interface module \(FDIM\) or an improper software configuration of the FDIM.
- [SSM 48858](/bulletins/10176123.md), 2020-06-04, Service bulletin: ELECTRICAL SYSTEM. Some 2012\-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems will only allow two remote start requests from the MyFord Mobile/Ford Pass/Lincoln Way apps without a vehicle drive event occurring. If a third remote start request is received, a Vehicle Failed To Start message will be displayed quickly in the mobile app. Once the vehicle is driven, the remote start counter is reset and will allow remote start commands to be sent from the mobile app. If the remote start system is not functioning using the key fob, refer to Workshop Manual \(WSM\) Section 303\-06 for further diagnosis.
- [SSM 48123](/bulletins/10164497.md), 2019-09-06, Service bulletin: ELECTRICAL SYSTEM. For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness \(14300 and 14301\) for this concern. Positive battery cable clamp BT4Z\-14450\-AA and negative battery cable clamp BT4Z\-14450\-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
- [SSM 48070](/bulletins/10163573.md), 2019-08-07, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2009\-2017 Expedition/Navigator, 2009\-2014 F\-150/Mustang, 2008\-2009 Sable, 2008\-2019 Taurus/Flex/MKT, 2013\-2019 Police Interceptor Sedan/Utility, and 2011\-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness \(14S411\) to the blower motor speed control is also recommended to avoid repeat repairs. Use pigtail harness service part numbers 3U2Z\-14S411\-ZEA or CU2Z\-14S411\-FA, as both parts are interchangeable. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures.
- [SSM 47850](/bulletins/10159489.md), 2019-05-07, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013\-2019 vehicles equipped with a EVDC air conditioning \(A/C\) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code \(DTC\) P06A0 in the powertrain control module \(PCM\). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda \(339\-EVDC100\). A tester has been provided to each U.S. dealership free of charge with shipments completed 19\-Apr\-2019 \(reference EFC07013 on FMCDealer.com\). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
- [SSM 47797](/bulletins/10156877.md), 2019-04-08, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2009\-2017 Expedition/Navigator, 2009\-2014 F\-150/Mustang, 2008\-2009 Sable, 2008\-2019 Taurus/Flex/MKT, 2013\-2019 Police Interceptor Sedan/Utility, and 2011\-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower motor function at various fan speed settings. This may be due to a poor electrical connection at the blower motor speed control. If the blower motor speed control is determined to be the causal part, replacement of the electrical connector pigtail harness \(14S411\) to the blower motor speed control is also recommended to avoid repeat repairs. Refer to Wiring Diagram, Cell 5 for recommended splicing procedures. Refer to Wiring Diagram, Cells 54/55 to obtain the service pigtail connector part number.

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