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Service bulletin SB-407

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10056066
Published by NHTSA2014-08-27
Manufacturer's numberSB-407
Manufacturer's date2014-05-07
NHTSA componentSUSPENSION:FRONT:SHOCK ABSORBER

NHTSA's summary

MOTOR COACH INDUSTRIES (MCI): RED 185 DUROMETER POLYURETHANE BUSHINGS WERE REPLACED WITH 288 POLYURETHANE BUSHINGS IN SHOCK ABSORBERS THAT IN COLD TEMPERATURES, WILL FAIL, CAUSING ABSORBER STUD TO BREAK, AT BUSHING, AND COACH IS NOT OPERATIONAL DUE TO RISK OF DAMAGE TO SUSPENSION COMPONENT. MODEL D SERIES. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension, Shocks and struts

Vehicles listed
MCI D40002010 to 2014
MCI D4000ISTV2010 to 2014
MCI D40052010 to 2014
MCI D45002010 to 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.