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Service bulletin TB-30-14-01

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10055442
Published by NHTSA2014-05-22
Manufacturer's numberTB-30-14-01
Manufacturer's date2014-02-06
NHTSA componentPOWER TRAIN

NHTSA's summary

VOLKSWAGEN: SOME VEHICLES MAY EXPERIENCE AN IMPLAUSIBLE TRANSMISSION SHIFT SEQUENCE STORED IN THE TRANSMISSION CONTROL MODULE. THERE MAY BE A LACK OF MOBILITY UPON START UP AND SHIFTING COMPLICATIONS. STORED DTC P2711. ALSO INCLUDED JETTA WAGON MODEL YEAR 2009 AND JETTA SPORTWAGEN/GOLFWAGON MODEL YEARS 2010-2012. *JS

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline

Trouble codes named

P2711

Vehicles listed
VOLKSWAGEN CC2009 to 2011
VOLKSWAGEN CC2012
VOLKSWAGEN EOS2009, 2010, 2011, 2012
VOLKSWAGEN GOLF2009
VOLKSWAGEN JETTA2009, 2010
VOLKSWAGEN PASSAT2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V3090002017-05-11. POWER TRAIN:DRIVELINE:DRIVESHAFT; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20172562017-05-10. Powertrain
20092492009-08-20. Powertrain
09V3330002009-08-20. POWER TRAIN:AUTOMATIC TRANSMISSION
09V1640002009-05-19. POWER TRAIN:DRIVELINE:DRIVESHAFT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
V3718022033975_142025-11-10. Service bulletin. Cautions about using aftermarket transmission flush machines and aftermarket transmission fluids.
V3416022034406_82025-11-10. Service bulletin. Diagnosing Manual Transmission Noise
Turbocharger FAQ2025-10-03. Warranty extension. This supporting FAQ is for the Turbocharger Limited Warranty Extension Class Action Settlement. This extension includes 2008-2015 GTI and Golf R*, 2012-2013 VW Beetle*, 2009 VW Jetta SportWagen*, 2013 VW Jetta Sedan and GLI*, 2009-2016 VW Eos*, 2008-2010 VW Passat*, 2009-2017 VW CC*, 2009-2018 VW Tiguan*, Certain model year 2015-2018 VW Golf*, 2015-2021 VW GTI*, 2015-2019 VW Golf R*, 2015-2019 VW Golf SportWagen and Alltrack*, 2019-2024 VW Jetta GLI*, 2019-2021 VW Arteon*, 2018-2023 VW Atlas*, and 2020-2023 VW Atlas Cross Sport*
V3718022033975_132024-10-09. Service bulletin. Fluid requirements
V3416022034406_72024-10-09. Service bulletin. Manual transmission noise diagnosing
V0116132033805_102024-10-09. Service bulletin. Engine Misfire Diagnostic Aid
3013032023-10-16. Service bulletin. DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
List2023-10-16. Service bulletin. On-car analysis list from December 2nd, 2013 please contact VW Helpline before attempting repair
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