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Service bulletin SB-08-017-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10055431
Published by NHTSA2014-05-21
Manufacturer's numberSB-08-017-14
Manufacturer's date2014-02-13
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

JEEP: SOFTWARE FOR THE LEFT BLIND SPOT SENSOR AND RIGHT BLIND SPOT SENSOR NEEDS UPDATING DUE TO GIVING A FALSE BLIND SPOT DETECTION. MODEL 2014 GRAND CHEROKEE. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
JEEP GRAND CHEROKEE2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
18V3320002018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
18-094-152019-05-20. Service bulletin. Flash: 3.0L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latestavailable software. It also involves the cleaning or replacement of the Exhaust Gas Temperature (EGT) Sensor 1/2 and/or Catalyst Temperature Sensor if necessary depending on Diagnostic Trouble Codes (DTCs) that may have set. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes may have been set: ? P1296-00 - EGR Slow Response - Increasing Flow. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P1297-00 - EGR Slow Response - Decreasing Flow. ? P0420-00 - Catalyst Efficiency (Bank 1). ? P2237-00 - O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. ? U0422-00 - Implausible Data Received From Body Control Module. ? P1E0C-00 - Empty Fuel Tank. ? P2463-00 - Diesel Particulate Filter - Soot Accumulation. ? P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ? P241D-00 - Scr Inducement - Forced Engine Shutdown. ? P204F-00 - Reductant System Performance. ? P20E9-00 - Reductant Pressure Too High. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P2002-00 - Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 - Brake Pedal Position / Accelerator Pedal Position Incompatible. ? P208B-00 - Reductant Pump 1 Control Performance. ? P0087-00 - Fuel Rail Pressure Too Low. ? P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. ? P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. ? P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. ? P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. ? P2BA9-00 - NOX Exceedence - Insufficient Reagent
08-103-152018-12-17. Service bulletin. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
08-047-162018-06-11. Service bulletin. Flash: RK4 Radio Enhancements This bulletin involves updating the radio's software. The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
18-018-14 REV. E2018-06-11. Service bulletin. Flash: 3.0 L MIL Illumination Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Code(s) may have been set: P0087-00 - Fuel Rail Pressure Too Low. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P0171-00 - System Too Lean (Bank 1). P0172-00 - System Too Rich (Bank 1). P225C-00 - NOX Sensor Performance - Signal Stuck High Bank 1 Sensor 1. P225D-00 - NOX Sensor 1/1 Performance - Signal Stuck Low. P1288-00 - NOX Sensor 1/2 Zero Offset Too High. P1289-00 - NOX Sensor 1/2 Zero Offset Too Low. P1296-00 - EGR Slow Response - Increasing Flow. P1297-00 - EGR Slow Response - Decreasing Flow. P2BA9-00 - NOX Exceedence - Insufficient Reagent Quality. P2080-00 - Exhaust Gas Temperature Sensor Circuit Performance. P2084-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 2. P0426-00 - Catalyst Temperature Sensor Circuit Performance Bank 1 Sensor 1. P242B-00 - Exhaust Gas Temperature Sensor Circuit Performance-Bank 1 Sensor 3. P062B-00 - Internal Control Module Fuel Injector Control Circuit Performance. P0088-00 - Fuel Rail Pressure Too High. P016F-00 - Closed Loop fuel Pressure Control At Limit - Pressure Too Low. P009A-00 - Intake Air Temperature / Ambient Air Temperature Correlation. P0234-00 - Turbocharger Overboost Condition. P0420-00 - Catalyst Efficiency (Bank 1). P050E-00 - Cold Start Engine Exhaust Temperature Too Low. P05F8-00 - Reductant Heater Control Module Performance. P061B-00 - Internal Control Module Torque Calculation Performance. P0128-00 - Thermostat Rationality P1D30-00 - Oil Viscosity Too Low P200A-00 - Intake Manifold Runner Performance - Bank 1 P200B-00 - Intake Manifold Runner Performance - Bank 2
18-019-14 REV.A2018-06-11. Service bulletin. Flash: Power Control Module Software Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The customers may experience one or all of the following: - Customer may experience a "detonation" type of noise while accelerating or at idle. - Customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition. - MIL light illuminates and DTC P2463-00 "Diesel Particulate Filter- Soot Accumulation" set in the PCM.
21-003-14 REV. A2018-06-11. Service bulletin. Flash: 845RE Transmission Shift Enhancements, 2-1 Downshift This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following TCM calibration improvements are available for vehicles equipped an 845RE Automatic Transmission (Sales Code DFL). These updates are listed by vehicle and engine.LD and LX vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to enable the scan tool based transmission ?Quick Learn.? Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles.LX and WK vehicles equipped with a 3.0L engine (Sales Code EHD) Software to correct a harsh bump feel during a 2-1 downshift.WK vehicles equipped with a 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift.DS vehicles equipped with 3.6L engine (Sales Code ERB) Software to correct a harsh bump feel during a 2-1 downshift. Software to address a customer?s concern of less than desired shift quality in Four Wheel Drive (4wd) Low mode during medium to heavy acceleration. Software to address customer concerns of Malfunction Indicator Lamp (MIL) illumination and Diagnostic Trouble Code (DTC) P215C Output Shaft Speed, Wheel Speed Correlation setting on AWD equipped vehicles. Software improvements to powertrain braking in Tow/Haul mode. Software to improve downshift response from a medium to heavy pedal acceleration. Driveability improvements at higher altitudes. Software to improve acceleration during cruise control operation Software to correct a condition where DTC U11C3 - ESM Lost Communication With TCM On D-Pt CAN may have been displayed instead of U11E3 - TCM Lost communication with ESM On D-PT CAN.WD vehicles equipped with a 3.6L engine (Sales Code ERB)
08-094-172017-11-03. Service bulletin. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
08-028-17 REV. B2017-11-03. Service bulletin. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
08-006-162017-10-21. Service bulletin. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the voice recognition to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. SXM presets are lost at times. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using Voice Recognition (VR). · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skipping channels. · Intermittently the wrong pop-ups or displays are shown. · Intermittently the phone or media will freeze. · Presets or clock setting are lost after software updates. · Climate ON/OFF pop-up will not longer appear. · Cannot change media source to Disc. · Wrong EQ setting being used. · Mute function not working correctly. · No audio on phone calls.
08-054-162016-07-14. Service bulletin. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**