# Service bulletin SB\-18\-004\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10055429
- Published by NHTSA: 2014\-05\-21
- Manufacturer's number: SB\-18\-004\-14
- Manufacturer's date: 2014\-05\-20
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## NHTSA's summary

DODGE: REPAIR PROCEDURE PROVIDED DUE TO MULTIPLE DIAGNOSTIC TROUBLE CODES \(DTC\), THE MALFUNCTION INDICATOR LAMP \(MIL\) ILLUMINATED, WITH THE POWERTRAIN CONTROL MODULE \(PCM\) NEW SOFTWARE. MODEL 2014 DODGE RAM PICK UP. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Transmission and driveline, Automatic transmission, Transmission control module

## Vehicles listed

- 2014 RAM 2500
- 2013 RAM 3500
- 2013 RAM 4500
- 2013 RAM 5500

## Recalls for the same vehicles and component

- [17V821000](/recalls/nhtsa/17V821000.md), 2017-12-20: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

## Other bulletins for the same vehicles and component

- [S1709000010](/bulletins/10229031.md), 2023-01-09, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear \(roller failure\) on one or more cam lobes and that camshaft/lifter replacement is necessary.
- [V51](/bulletins/10228020.md), 2022-12-19, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); UNKNOWN OR OTHER. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- [18\-004\-14](/bulletins/10218807.md), 2022-08-29, Service bulletin: EXTERIOR LIGHTING; BACK OVER PREVENTION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ELECTRICAL SYSTEM. Flash: Malfunction Indicator Lamp \(MIL\) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes \(DTC?s\) have been set: \(Further improvements over what was released in SB 18\-004\-14\) \(applies only to DD/DP vehicles\) \(applies only to DD/DP vehicles\) P2066 \- Fuel Level Sensor 2 Performance \(applies only to DJ/D2 vehicles\) P0441 \- Evap Purge System Performance P2504 \- Charging System Output High P04D0 \- Cooled EGR Temperature Sensor Circuit Low P04D1 \- Cooled EGR Temperature Sensor Circuit High
- [V51](/bulletins/10170368.md), 2020-01-21, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
- [18\-045\-15 REV A](/bulletins/10159918.md), 2019-05-20, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM. Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module \(ECM/PCM\) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) Illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes \(DTCs\) set in the PCM memory: ? P205E \- \(Diesel Exhaust Fluid\) Reductant Tank Temperature Sensor Circuit Intermittent \(setting when the block heater is plugged in\). ? U110E \- Lost Ambient Temperature Message. ? P20E8 \- \(Diesel Exhaust Fluid\) Reductant Pressure Too Low. ? P2281 \- Air Leak Between MAF And Throttle Body. ? P1477 \- Intake Air Diverter Valve Position Sensor Circuit Shorted To Ground. ? U3017 \- Control Module Timer/Clock Performance. ? P0087 \- Fuel Rail Pressure Too Low. ? P0544 \- Exhaust Gas Temperature Sensor Circuit \- Sensor 1/1. ? P0128 \- Thermostat Rationality. In cold ambient temperatures. ? P214D \- SCR NOx Catalyst Outlet Temperature Too High During Particulate Filter Regeneration. ? P24A5 \- EGR Cooler Bypass Bank 1 Control Stuck. ? P040B \- Exhaust Gas Recirculation Temperature Sensor ?A? Circuit Performance. ? U1421 \- Implausible Ignition Key Off Time Received. ? P0420 \- Catalyst Efficiency Below Threshold. ? P026B \- Injection Timing Performance. ? P04DB \- Crankcase Ventilation System Disconnected. ? P1C55 \- NOx Sensor Intermittent \- Bank 1 Sensor 1. ? P202E \- Diesel Exhaust Fluid \(DEF\) Reductant Injector Performance. ? P20EE \- SCR NOx Catalyst Efficiency Below Threshold \- Bank 1. ? P2002 \- Diesel Particulate Filter Efficiency Below Threshold. ? P0604 \- Internal Control Module RAM. ? P1451 \- Diesel Particulate Filter System Performance. In addition to the above symptoms, the following software improvements are also included in this update: The Following DTCs Have Been Changed From A One Trip Fault To A Two Trip Fault: ? P0201 \- P0206 \- Fuel injector
- [68211004A](/bulletins/10149016.md), 2018-11-26, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. Shifter \- Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell \(248\) 379\- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
- [21\-013\-15](/bulletins/10144802.md), 2018-09-24, Service bulletin: ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Flash: AS69RC/AS66RC Transmission Shift And Diagnostic Enhancements This bulletin involves reprogramming the Transmission Control Module \(TCM\) with the latest available software. A small number of customers may experience one or more of the following conditions. Vehicles equipped with an AS69RC automatic transmission \(sales code DF2\) ? Less than desired towing performance while using cruise control. ? Harsh engagement while shifting from neutral to drive, neutral to reverse, or park to reverse with vehicle still in motion \(rolling garage shift\). ? Transmission Oil Temperature light illumination during high engine and tow loads. ? Engine flare during 2\-1 tip in downshift. ? Less than desired shift quality during 6\-5, 5\-4 coasting downshifts. ? Delayed downshifts in Tow/Haul mode while driving down grades. ? Less than desired transmission shift performance when transitioning from low traction surface to high traction surfaces. \(i.e. ice covered road to clear pavement\). ? Harsh 2\-1 downshift. ? Less than desired shift points during light pedal and Wide Open Throttle \(WOT\) operation or while in Tow/Haul and engine brake modes. ? Delayed engagement when shifting from neutral to drive, neutral to reverse, or park to reverse \(garage shifts\). ? Audible squawk noise on 4\-3 downshift. ? Poor vehicle acceleration in first gear with vehicle fully loaded. ? Malfunction Indicator Lamp \(MIL\) illumination with no defect found for Diagnostic Trouble Code \(DTC\) P253D \- PTO Sense Circuit High. AS66RC automatic transmission \(sales code DF3\) ? Transmission Oil Temperature light illumination during high engine and tow loads. ? Less than desired towing performance while using cruise control. ? Harsh engagement while shifting from neutral to drive, neutral to reverse, or park to reverse with vehicle still in motion \(rolling garage shift\) ? Engine flare during 2\-1 tip in downshift. ? Less than desired shift quality during 6\-5, 5\-4 coasting downshifts.
- [18\-004\-14 REV. B](/bulletins/10139738.md), 2018-06-11, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM. Flash: Malfunction Indicator Lamp \(MIL\) Illumination. Includes Various Driveability Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes \(DTCs\) have been set: \(Further improvements over what was released in SB 18\-004\-14\) \(applies only to DD/DP vehicles\) \(applies only to DD/DP vehicles\) P2066 \- Fuel Level Sensor 2 Performance \(applies only to DJ/D2 vehicles\) P0441 \- Evap Purge System Performance P2504 \- Charging System Output High P04D0 \- Cooled EGR Temperature Sensor Circuit Low P04D1 \- Cooled EGR Temperature Sensor Circuit High \(applies only to DD vehicles equipped with a DFP automatic transmission\)
- [18\-004\-14](/bulletins/10136929.md), 2018-05-21, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Flash: Malfunction Indicator Lamp \(MIL\) Illumination This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Codes \(DTC?s\) have been set: \(applies only to vehicles equipped with a 66RFE sales code DFP\) \(applies only to DD/DP vehicles\) \(applies only to DD/DP vehicles\) P2066 \- Fuel Level Sensor 2 Performance \(applies only to DJ/D2 vehicles\) P0441 \- Evap Purge System Performance
- [18\-001\-14](/bulletins/10136915.md), 2018-05-21, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Flash: MIL Illumination P0456\- Evap System Small Leak This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. A small number of customers may experience a Malfunction Indicator Lamp \(MIL\) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P0456 \- Evap System Small Leak

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