# Service bulletin ASI\-44325

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10054957
- Published by NHTSA: 2014\-03\-18
- Manufacturer's number: ASI\-44325
- Manufacturer's date: 2013\-12\-01
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

FORD: A MESSAGE INDICATING SIRUS UPDATE STUCK AT 0% STATUS, WHERE RADIO FAILS TO TURN ON, AND CD FAILS TO EJECT WITH MESSAGE SAYING NO DISK; A SOFTWARE SOLUTION TO ISSUES IS BEING DEVELOPED. MODEL 2013 C\-MAX, F\-SUPER DUTY. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Software

## Vehicles listed

- 2013 FORD C\-MAX ENERGI
- 2013 FORD F\-250 SD
- 2013 FORD F\-350 SD
- 2013 FORD F\-450 SD
- 2013 FORD F\-550 SD
- 2013 FORD F\-650 SD
- 2013 FORD F\-750 SD
- 2013 FORD redundant C\-MAX HYBRID

## Other bulletins for the same vehicles and component

- [SSM 46371](/bulletins/10095781.md), 2017-03-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SOME 2012\-2017 FOCUS ELECTRIC/2013\-2017 CMAX ENERGI/FUSION ENERGI/2015\-2017 MKC/MKZ/2016\-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16\-JAN\-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16\-JAN\-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL \(WSM\), SECTION 415\-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS \(SLTS\) MANUAL.
- [SSM\-45866](/bulletins/10081010.md), 2016-09-24, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. 2013\-2016 FOCUS/C\-MAX \- REMOTE KEYLESS ENTRY \(RKE\) PROGRAMING CONCERNS
- [SSM\-45821](/bulletins/10078990.md), 2016-08-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
- [ASI\-45090](/bulletins/10058434.md), 2015-09-22, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013\-16 FUSION, MKZ, 2013\-15 C\-MAX, 2015 F\-150, MKC. \*PE
- [15B04](/bulletins/10058266.md), 2015-08-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. FORD 2013\-2014 C\-MAX HYBRID: CUSTOMER SATISFACTION PROGRAM REGARDING 12VOLT BATTERY TEST AND MODULE SOFTWARE UPDATE. \*LJ
- [45013](/bulletins/10058227.md), 2015-08-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. FORD F\-SUPER DUTY 2011\-2015\- 6.7L DIESEL: BULLETIN INFORMATION REGARDING MALFUNCTION INDICATOR LAMP DUE TO MODIFIED, MISSING, DAMAGED, OR LOOSE GROUND G400, WITH TROUBLE CODES , P20BC, P20C0, P204C, P208A, P208B, P220E, P130E. \*LJ
- [12M02](/bulletins/10058094.md), 2015-07-31, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. THIS TSB CONTAINS OWNERS LETTER. SEE DOCUMENT SEARCH BUTTON. FORD MY/FORD LINCOLN 2011\-2014 MODEL YEAR VEHICLES EQUIPPED WITH SYNC AND MYFORD/MY LINCOLN TOUCH. WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE SOFTWARE AND HARDWARE. \*LJ
- [ASI\-44691](/bulletins/10057039.md), 2015-04-01, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. FORD: AN ERROR MESSAGE IS ENCOUNTERED WHEN ATTEMPTING TO PROGRAM NAVISTAR ELECTRONIC TECHNICAL SUPPORT SYSTEM \(NETS\) SOFTWARE AND PASSWORD NEEDS TO BE UPDATED. MODEL 2011\-13 \&15 F\-650/F\-750. \*PE
- [CSP\-14N02](/bulletins/10056711.md), 2015-02-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. FORD/LINCOLN: THERE IS AN EXTENDED WARRANTY COVERAGE FOR THE LOSS OF ABS SPEED SIGNAL RELATED COMMUNICATION THAT DISABLE OBDII SYSTEM MONITORS FOR PCM REPROGRAMMING. MODEL 2011\-14 F\-SUPER DUTY, ESCAPE, TAURUS, FUSION, MKT, MKZ. \*PE
- [TSB\-14\-0141](/bulletins/10056420.md), 2014-11-26, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ELECTRICAL SYSTEM:SOFTWARE. FORD: WHEN THE POWER TAKE OFF \(PTO\) IS ENGAGED, THE ENGINE EXHIBITS AN IDLE VIBRATION AND/OR A ROUGH IDLE AND WOULD NEED TO REPROGRAM PCM TO LATEST CALIBRATION. MODEL 2013\-2014 F\-450, 550. \*PE

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