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Service bulletin TSB-0097-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054855
Published by NHTSA2014-03-05
Manufacturer's numberTSB-0097-13
Manufacturer's date2013-08-09
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION; STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

NHTSA's summary

TOYOTA: THERE IS A WHINING NOISE WHEN VEHICLE IS DRIVEN ABOVE 35 MPH, FROM FINAL DRIVE GEAR ASSEMBLY AND A REPAIR PROCEDURE HAS AVAILABLE TO ADDRESS THIS ISSUE. MODEL 2008-2013 HIGHLANDER. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Transmission and driveline, Automatic transmission, Steering gear

Vehicles listed
TOYOTA HIGHLANDER2008, 2009, 2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
T-SB-0034-132018-07-02. Service bulletin. TSB: REVISION NOTICE: April 26, 2017 Rev1: G361 ? The Parts Information section has been updated. Some 2008 ? 2013 model year Highlander and Highlander HV vehicles may exhibit a clunk, pop, or knock-type noise when turning the steering wheel left or right. A new intermediate shaft has been developed to address this condition. Use the following repair procedure to remove and replace the steering intermediate shaft.
T-SB-0200-08 Rev2017-08-01. Service bulletin. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year automatic transmissions.
T-SB-0134-142017-08-01. Service bulletin. TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
T-SB-0260-08 Rev2017-08-01. Service bulletin. TSB: The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 -2014 model year remanufactured automatic transmissions.
T-SB-0014-11 Rev2017-08-01. Service bulletin. TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly.
T-SB-0006-11 Rev2017-08-01. Service bulletin. TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.
T-TT-0288-142016-03-31. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB-0047-102010-08-23. Service bulletin. TOYOTA SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES EQUIPPED WITH A 2GR-FE (V6) ENGINE, THE RUBBER PORTION OF THE OIL SUPPLY HOSE FOR VVT-I ACTUATOR MAY DEGRADE OVER TIME. THIS CONDITION MAY CAUSE OIL TO LEAK FROM THE VVT-I OIL HOSE PRODUCING ABNORMAL ENGINE NOISE AND THE OIL PRESSURE LIGHT TO ILLUMINATE. *PE
TSB-0184-092010-05-06. Service bulletin. TOYOTA: VEHICLES WITH 2GR FE ENGINES MAY EXHIBIT A MIL ON CONDITION WITH DIAGNOSTIC TROUBLE CODE (DTC) P0505 STORED IN THE ENGINE CONTROL MODULE OR ECM (SAE TERM: POWERTRAIN CONTROL MODULE/PCM). *PE