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Service bulletin SB-11-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054771
Published by NHTSA2014-02-25
Manufacturer's numberSB-11-13
Manufacturer's date2014-01-31
NHTSA componentENGINE AND ENGINE COOLING:ENGINE:DIESEL

NHTSA's summary

PETERBILT: AN ACTIVE FAULT CODE 3911, AMMONIA SENSOR COMMUNICATION, MAY BE DISPLAYED AND A REPAIR STRATEGY IS BEING PROVIDED. MODEL 320. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine

Vehicles listed
PETERBILT 3202012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V3090002015-05-26. ENGINE AND ENGINE COOLING:ENGINE
20152112015-05-15. Engine
20140462014-02-19. Engine
14V0860002014-02-18. ENGINE AND ENGINE COOLING:ENGINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
P0012026-09-29. Service bulletin. "Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes. 2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."
32-0252024-12-03. Service bulletin. Info Only Unnecessary starter replacements can result from customer complaints regarding engine starting issues. A new Starter Troubleshooting Guide has been created to provide a comprehensive list of starting system checks, which should reduce unnecessary starter replacements and associated warranty claims. Engine starting system warranty claims now require a completed Starter Checklist, a Battery Pack Midtronics Report, and a Cable Drop Midtronics Report. Claims filed without these documents may be denied.
E2712021-07-06. Service bulletin. An engine software update is required to resolve OBD system readiness, DEF doser diagnostics, and otherOBD system software related issues.
43-0672020-07-03. Service bulletin. Fix as Fail: For all conventional models, except 387/587, equipped with Side-of-Cab (“SOC”) exhaust and built from 03/6/2006 to 1/20/2020, the clamps that secure the SOC exhaust stacks may not be tightened properly. This may allow the exhaust stack to rotate and contact the cab or sleeper.
01-0752019-12-04. Service bulletin. Information Only: This bulletin provides guidance for repairing an air-conditioning system after internal failure of the A/C compressor.
TIB43-0622019-10-04. Service bulletin. Information Only – This bulletin provides information about the California Air Resources Board (CARB) Periodic Smoke Inspection Program (PSIP) and Heavy Duty Vehicle Inspection Program (HDVIP).
42-0582019-09-05. Service bulletin. Fix-As-Fail: Two separate causes have been identified as root cause of intermittent low coolant indicator illumination.
15-162017-10-12. Service bulletin. Fix-As-Fail: Repair for horizontal exhaust diffuser configurations with broken brackets or cracked diffuser.
SB-E-0972014-08-16. Service bulletin. PETERBILT: THE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES DUE TO AN ENGINE CONTROL UNIT (ECU) SOFTWARE ISSUE, REAR NOX SENSOR, OPERATING CORRECTLY. *PE
TSB-1301402014-02-26. Service bulletin. CUMMINS: THE FAULT CODE 3911 AND CHECK ENGINE LAMPS ILLUMINATES DUE TO VOLTAGE TO AMMONIUM HYDROXIDE NH3 SENSOR AND IS DIPPING BELOW 9 VOLT SPECIFICATION FOR SENSOR. *PE