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Service bulletin SB-20-18

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054678
Published by NHTSA2014-02-15
Manufacturer's numberSB-20-18
Manufacturer's date2014-04-01
ReplacesSB-20-18-A
NHTSA componentENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

NHTSA's summary

WESTERN STAR: THERE ARE RADIATOR FAILURES RESULTING IN COOLANT LEAK DUE TO A COOLANT TUBE HAVING A CRACK AND NEED AN UPDATED ISOLATED ENGINE MOUNT, IF THERE IS A CRACK IN COOLANT TUBE. *PE UPDATED 6/26/14. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Cooling system, Radiator

Vehicles listed
WESTERN STAR WESTERN STAR

Listing a model year does not mean every vehicle of it is concerned: the document says which.