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Service bulletin CSP-13B12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054630
Published by NHTSA2014-02-11
Manufacturer's numberCSP-13B12
Manufacturer's date2013-12-09
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) FAILS TO TRANSITION TO SLEEP MODE AND STAYS IN AWAKE MODE, KEEPING OTHER VEHICLE MODES AWAKE AND THIS INCREASES, SIGNIFICANTLY, THE DRAINAGE ON 12 VOLT BATTERY, CAUSING IT TO DISCHARGE AND PREVENTING ENGINE FROM STARTING. MODEL 2013 C-MAX HYBRID. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery, Software

Vehicles listed
FORD redundant C-MAX HYBRID2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.