# Service bulletin ASI\-44287

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10054558
- Published by NHTSA: 2014\-02\-04
- Manufacturer's number: ASI\-44287
- Manufacturer's date: 2013\-11\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

FORD: SOME VEHICLES CAN HAVE A POOR GROUND THAT CAUSES LOW VOLTAGE IN BODY CONTROL MODULE \(BCM\) THAT LEADS TO ERRATIC, INTERMITTENT OPERATION OF SEVERAL ELECTRICAL COMPONENTS AND GROUND CIRCUITS NEED TO BE CHECKED. MODEL 2013 C\-MAX, 2013\-2014 ESCAPE, FOCUS. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system

## Vehicles listed

- 2013 FORD C\-MAX ENERGI
- 2013 to 2014 FORD ESCAPE
- 2013 to 2014 FORD FOCUS
- 2013 FORD redundant C\-MAX HYBRID

## Recalls for the same vehicles and component

- [2026004](/recalls/tc/2026004.md), 2026-01-09: Electrical
- [2018443](/recalls/tc/2018443.md), 2018-08-23: Electrical
- [15V813000](/recalls/nhtsa/15V813000.md), 2015-12-02: ELECTRICAL SYSTEM:WIRING
- [15V406000](/recalls/nhtsa/15V406000.md), 2015-06-24: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2014349](/recalls/tc/2014349.md), 2014-08-12: Electrical
- [14V495000](/recalls/nhtsa/14V495000.md), 2014-08-11: ELECTRICAL SYSTEM:WIRING
- [13V475000](/recalls/nhtsa/13V475000.md), 2013-10-17: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES
- [2013340](/recalls/tc/2013340.md), 2013-10-02: Electrical

## Other bulletins for the same vehicles and component

- [25H05 S1](/bulletins/11031792.md), 2026-04-30, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. Harvest Program 25H05 – Supplement \#1 Certain 2011\-2021 Model Year Vehicles Software Verification Harvest Program
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [25H05](/bulletins/11026013.md), 2025-12-03, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer\-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
- [TSB 22\-2230](/bulletins/10214758.md), 2022-06-27, Service bulletin: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE \(HPCU\):SOFTWARE; UNKNOWN OR OTHER. Some 2013\-2017 C\-MAX Energi, 2013\-2018 Focus battery electric vehicle \(BEV\), 2013\-2020 Fusion plug\-in hybrid electric vehicle \(PHEV\), 2015\-2017 MKZ/MKZ Hybrid/MKC, 2016\-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inch or larger may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Popup will be displayed on SYNC infotainment screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, and return odometer and fuel information to the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
- [SSM 50804](/bulletins/10212957.md), 2022-06-01, Service bulletin: ELECTRICAL SYSTEM. Some 2013\-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non\-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third\-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
- [TSB160062](/bulletins/10205027.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. Inaccurate fuel gauge or distance to empty indication \- built on or before 01/21/2015
- [TSB160031](/bulletins/10204996.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM. 2.0L GTDO \- Illuminated MIL with DTC p2096 \- Built on 09/01/2012 and through 08/01/2013
- [Service](/bulletins/10204994.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; VISIBILITY; STRUCTURE. Online automotive service information system for March 2016
- [LTR3756](/bulletins/10204986.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; AIR BAGS; ENGINE; STRUCTURE; POWER TRAIN; ELECTRICAL SYSTEM. 49 CFR Part 579.5 Monthly Communications \- January 2016
- [16B02M](/bulletins/10204985.md), 2021-12-20, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM. 49 CFR Part 579.5 Monthly Communications \- March 2016

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