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Service bulletin SB-05-002-13-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10054185
Published by NHTSA2013-12-30
Manufacturer's numberSB-05-002-13-A
Manufacturer's date2013-09-25
NHTSA componentSUSPENSION:FRONT:CONTROL ARM:LOWER ARM; SERVICE BRAKES, AIR:DISC:ROTOR; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS; STEERING: STEERING WHEEL/HANDLE BAR; SERVICE BRAKES, AIR:DRUM:SHOES/LININGS

NHTSA's summary

CHRYSLER/DODGE: WHEN BRAKING, STEERING WHEEL WOULD SHAKE, BRAKE PEDAL PULSATES AND/OR FLOOR PAN VIBRATES AND NEED TO REPLACE, BOTH, FRONT BRAKE ROTORS, RIGHT AND LEFT FRONT LOWER CONTROL ARMS, BRAKE LININGS AND RESURFACING, AND INSTALL NEW RIGHT AND LEFT FRONT LOWER CONTROL ARMS. MODEL 2011-2012 CARAVAN, TOWN AND COUNTRY. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Brakes, Steering, Suspension, Brake drums and shoes, Brake rotor, Control arm, Steering column and wheel

Vehicles listed
CHRYSLER TOWN AND COUNTRY2011, 2012
DODGE CARAVAN2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
11V3150002011-06-08. STEERING:COLUMN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
05-002-132018-06-04. Service bulletin. Front Brake Judder And/Or Vibration This bulletin involves installing new right and left front lower control arms, brake linings and resurfacing or replacing both front brake rotors. Brake pedal pulsation, steering wheel shake and/or floor pan vibration when braking.
SB-12342016-06-22. Service bulletin. SUMMARY TO BE PROVIDED ON A FUTURE DATE.