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Service bulletin ASI-32251

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10053422
Published by NHTSA2013-10-25
Manufacturer's numberASI-32251
Manufacturer's date2013-06-01
NHTSA componentEQUIPMENT; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

FORD/LINCOLN: ON CERTAIN VEHICLES, THE INTELLIGENT ACCESS OR PUSH BUTTON START MAY HAVE AN INTERMITTENT IKT, SIMILAR SYMPTOMS AS DISCHARGED IKT BATTERY. MODELS 2012-2013 F-150, F SUPER DUTY, EXPEDITION, NAVIGATOR, FLEX, EDGE, EXPLORER, TAURUS, MUSTANG. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, 12-volt battery

Vehicles listed
FORD EDGE2012, 2013
FORD EXPEDITION2012, 2013
FORD EXPLORER2012, 2013
FORD F-1502012, 2013
FORD F-250 SD2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-350 SD2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-450 SD2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-550 SD2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-650 SD2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
FORD F-750 SD2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
FORD FLEX2012, 2013
FORD MUSTANG2012, 2013
FORD TAURUS2012, 2013
LINCOLN NAVIGATOR2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM 478862019-04-03. Service bulletin. Some 2012-2016 F-Super Duty vehicles may exhibit a battery cable clamp corrosion concern at the positive battery terminal. It is not necessary to replace the complete battery cable harness CC3Z-14300-A for this concern. Positive battery cable clamp BT4Z-14450-AA is available and can be used to replace just the corroded terminal. Do not cut or shorten the battery cable, but instead remove the corroded battery cable clamp and clean the cable end as necessary. Bend the new battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.
SSM 477552019-03-04. Service bulletin. Some 2018 F-150 and Expedition vehicles may exhibit a battery draw resulting in a discharged battery. An electronic park brake (EPB) switch internal short may cause the anti-lock brake system (ABS) module to wake up resulting in controller area network (CAN) system wake up. If the draw cannot be duplicated with fuse F70 removed, suspect the EPB switch.
SSM 461292017-02-07. Service bulletin. SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR.
TSB-14-01692015-08-01. Service bulletin. LINCOLN/FORD: DUE TO ABNORMALLY LOW VOLTAGE BATTERY OR COLD AMBIENT TEMPERATURES, INTERMITTENTLY, THE AUDIO OUTPUT WOULD FAIL, AFTER VEHICLE HAS BEEN STARTED. MODEL 2013-14 EDGE, EXPLORER, F150, MKX. *PE