# Service bulletin ASI\-44146

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10052834
- Published by NHTSA: 2013\-09\-20
- Manufacturer's number: ASI\-44146
- Manufacturer's date: 2013\-08\-01
- NHTSA component: EQUIPMENT

## NHTSA's summary

FORD: ON VARIOUS VEHICLES, THE MYTOUCH SCREEN WOULD GO BLANK WHILE IN TRANSPORT MODE, AND INSTRUMENT CLUSTER WILL DISPLAY A MESSAGE UPON INITIAL KEY CYCLE. MODEL YEARS 2013\-2014. NO MODELS LISTED. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories

## Vehicles listed

- 2013 to 2014 FORD EXPLORER
- 2013 to 2014 FORD FOCUS
- 2013 to 2014 FORD MUSTANG

## Recalls for the same vehicles and component

- [26V011000](/recalls/nhtsa/26V011000.md), 2026-01-15: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [18V592000](/recalls/nhtsa/18V592000.md), 2018-09-10: EQUIPMENT:ELECTRICAL
- [13V475000](/recalls/nhtsa/13V475000.md), 2013-10-17: ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES
- [2012325](/recalls/tc/2012325.md), 2012-09-28: Accessories

## Other bulletins for the same vehicles and component

- [SSM 52476](/bulletins/10254138.md), 2024-05-03, Service bulletin: EQUIPMENT. All accessory stick\-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated \(wired\) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System \(DPES\); dealership management can authorize users. The authorized user must go to FMCDealer.com \> Parts and Service \> Parts Product Line Information \> Keys/Entry Devices \> Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
- [14M02 06](/bulletins/10226944.md), 2022-12-02, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non\-Ford Part Usage: • Vehicles that are still covered by the 8 years/80,000\-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM. • Vehicles outside of or exceeding the 8 years/80,000\-mile coverage are authorized to use a used Ford Motor Company TCM, a refurbished original Ford TCM, or an aftermarket TCM that will successfully complete the required Ford software updates.
- [TSB 22\-2309](/bulletins/10218617.md), 2022-08-23, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2013\-2017 C\-MAX Energi, 2013\-2018 Focus battery electric vehicle \(BEV\), 2013\-2020 Fusion plug\-in hybrid electric vehicle \(PHEV\), 2015\-2017 MKZ/MKZ Hybrid/MKC, 2016\-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger center display screen may be unable to complete modem authorization after 3G to 4G modem upgrade was performed. No Authorization Pop\-up will be displayed on the center display screen during the Authorization process. The vehicle may also not have proper functionality of remote app features such as remote start, return odometer, fuel information, or vehicle location incorrect in the app. This may be due to the SYNC software. To correct the condition, follow the Service Procedure to toggle Valet Mode.
- [TSB160066](/bulletins/10205031.md), 2021-12-20, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Touchscreen navigation system \- arabic language \- blank screen
- [Service](/bulletins/10204994.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; VISIBILITY; STRUCTURE. Online automotive service information system for March 2016
- [TSB160001](/bulletins/10204987.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; ENGINE; EQUIPMENT; POWER TRAIN; AIR BAGS; STRUCTURE. 49 CFR Part 579.5 Monthly Communications \- March 2016 Air bag warning light illuminated with diagnostic trouble code \(DTC\) B141B and/or B141C
- [SSM 49798](/bulletins/10194415.md), 2021-06-01, Service bulletin: POWER TRAIN; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT; EQUIPMENT. 2015\-2018 Focus service parts transmissions part \# F1FP\-7000\-VB / F1FZ\-7000\-P built on 1\-Aug\-2020 and through 01\-Mar\-2021 may have an incorrect input speed sensor A \(ISSA\) shim thickness. This may cause an intermittent input speed sensor diagnostic trouble code \(DTC\). In the event of shift issues or skip shift events, check and verify that the ISSA speed sensor shim is 2.0 mm \(0.079 in\) F1FZ\-7Z101\-A before proceeding with further diagnostics.
- [SSM 49318](/bulletins/10183567.md), 2020-12-04, Service bulletin: EQUIPMENT. For 2011\-2020 F\-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner \(6K254\) or secondary timing chain guide \(6K297\), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z\-6K254\-A and secondary timing chain guide part number ML3Z\-6K297\-A.
- [SSM 48876](/bulletins/10176938.md), 2020-07-07, Service bulletin: WHEELS; SUSPENSION:REAR; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. For 2013\-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual \(WSM\) Procedures and use service parts recommended by Ford only. Ford has received reports of toe link failures after the installation of non\-OEM cross\-axial ball joints \(aka bushings\) in the rear wheel knuckle, and if service of the rear wheel knuckle and bushing assembly is required, the recommended repair is to replace the affected 5B758/9 as an assembly only. Refer to WSM, Section 204\-02, and the Ford Service Parts Catalog as needed.
- [SSM 48135](/bulletins/10164596.md), 2019-09-09, Service bulletin: EQUIPMENT:APPLIANCE:AIR CONDITIONER. Some 2013\-2020 vehicles equipped with an EVDC air conditioning \(A/C\) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership \(339\-EVDC100\). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.

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