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Service bulletin TSB-13-5-6

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10052768
Published by NHTSA2013-09-12
Manufacturer's numberTSB-13-5-6
Manufacturer's date2013-05-07
NHTSA componentLATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE

NHTSA's summary

FORD: ON SOME VEHICLES, THE HANDS FREE LIFTGATE MAY EXHIBIT INOPERATIVE NON-OPENING FEATURE AFTER VEHICLE BEEN LOCKED OVER 3 MINUTES OR POSSIBLE LONGER. MODEL 2013 C-MAX. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Latches and locks

Vehicles listed
FORD redundant C-MAX HYBRID2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.