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Service bulletin 57-13-89

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10052352
Published by NHTSA2013-07-16
Manufacturer's number57-13-89
Manufacturer's date2013-05-14
NHTSA componentLATCHES/LOCKS/LINKAGES

NHTSA's summary

AUDI: SOME VEHICLES, IN COLD WEATHER, OCCASIONALLY, CANNOT BE UNLOCKED USING THE DOOR HANDLE TOUCH SENSOR. ALSO INCLDED ARE MODEL A4 MY 2014, MODEL A5 CABRIOLET MY 2014, MODEL Q5 MY 2014, MODEL RS5 CABRIOLET MY 2014, AND MODEL S5 CABRIOLET MY 2011-2014. *JS

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks

Vehicles listed
AUDI A4 ALLROAD2013
AUDI A4 AVANT2012
AUDI A52011, 2012, 2013, 2014
AUDI A5 CABRIOLET2011 to 2013
AUDI A62012, 2013, 2014
AUDI A72012, 2013, 2014
AUDI A82011, 2012, 2013, 2014
AUDI Q52012, 2013
AUDI RS 52013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
A5722002022032102023-01-06. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A5721752022032_92021-05-06. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A571954 202203282019-04-01. Service bulletin. This technical service bulletin provides troubleshooting information for the vehicle locking system.
A961721 2048927-2018-04-16. Service bulletin. This informational bulletin contains instructions for minimizing the risk of an unintentional opening of the trunk lid with the remote.
A571512 2028207-2018-02-05. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 12-62 dated January 9, 2012. The trunk cannot be unlocked with the button on the remote, with the button in the driver?s door panel, or with the handle on the lid of the trunk. Vehicles have a ?VALET? button in the glove box that activates the valet parking feature, which prevents unauthorized access to the trunk. When the valet parking feature is activated, the trunk can only be opened mechanically with the key.
A571404 2027368-2017-12-05. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 13-86 dated March 20, 2013. The exterior door handle touch sensors (Audi advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.
A571392 2022032-2017-12-05. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).
A551332 2023967-2017-12-05. Service bulletin. Supersedes Technical Service Bulletin Group 55 number 13-30 dated May 28, 2013. "Low Oil Level" message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
A571384 2024463-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 12-72 dated September 24, 2012. Keyless entry is inoperative. Remote range is poor. Audi Advanced key is inoperative. High early warranty information related to inoperative remote keys necessitates this repair authorization. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.
A571383 2021363-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 57 number 11-48 dated July 25, 2011. Vehicle doors cannot be locked or unlocked using Advanced key. Vehicle cannot be started using the Start-Stop button. In Access/Start Authorization Control Module J518 (address word 05), DTC 03283 (Driver's side Access/Start Authorization Antenna Short Circuit to Ground), DTC 03284 (Right Access/Start Authorization Antenna Short Circuit to Ground) or DTC 00183 (Interior Access/Start Authorization Antenna 1 -R138-) are stored. Vehicle keys function properly otherwise, operating the door locks via the remote control as well as starting the vehicle using the ignition switch.