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Service bulletin FSB-820-003

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10052254
Published by NHTSA2013-07-03
Manufacturer's numberFSB-820-003
Manufacturer's date2013-05-01
NHTSA componentSTRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS; STRUCTURE:BODY:HOOD

NHTSA's summary

MACK TRUCK: THERE IS AN ISSUE OF SHORT LIFE OF THE HOOD SHOCKS ON SOME TRUCKS; A NEW PROTECTIVE BOOT FOR SHOCKS, HAS BEEN RELEASED AND BULLETIN INDICATES THE PROPER INSTALLATION FOR NEW SHOCKS. MODELS CHU. NO MODEL YEARS LISTED. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
MACK CHU2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.