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Service bulletin FSB-820-002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10052252
Published by NHTSA2013-07-02
Manufacturer's numberFSB-820-002
Manufacturer's date2013-05-01
NHTSA componentEQUIPMENT; STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS; STRUCTURE:BODY:HOOD

NHTSA's summary

MACK: ON SOME MODEL TRUCKS, THE HOOD LIFE OF THE SHOCKS ARE SHORT AND NEED TO INSTALL NEW SHOCKS, WITH PROTECTIVE BOOT. MODELS 2009-2012 CXU. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame, Equipment and accessories

Vehicles listed
MACK CXU2009 to 2010
MACK PINNACLE (CXU)2011 to 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.