# Service bulletin SB\-10\-04\-20\-001E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10052200
- Published by NHTSA: 2013\-06\-25
- Manufacturer's number: SB\-10\-04\-20\-001E
- Manufacturer's date: 2013\-04\-01
- NHTSA component: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

## NHTSA's summary

CADILLAC: REAR AXLE IS MAKING A CHATTER NOISE DURING TURNING. MAY ALSO MAKE A CLUNKING SOUND DURING TURNING AS WELL. \*KB

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Transmission and driveline, Differential

## Vehicles listed

- 2003 to 2013 CADILLAC CTS
- 2004 to 2009 CADILLAC SRX
- 2005 to 2010 CADILLAC STS

## Other bulletins for the same vehicles and component

- [10\-04\-20\-001F](/bulletins/10114258.md), 2017-08-15, Service bulletin: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. This technical bulletin provides a procedure to replace the rear differential fluid if the rear axle has a clunk or chatter noise on turns.
- [PIC\-4986](/bulletins/10078726.md), 2016-08-16, Service bulletin: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; STEERING:GEAR BOX:SHAFT SECTOR; STEERING. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT THE CONDITION IS A NORMAL OPERATING CHARACTERISTIC OF THEIR VEHICLE. A CUSTOMER MAY COMMENT THAT THEY FEEL A STEERING BIND CONDITION WHEN THE CAR IS IN REVERSE, OR DRIVING FORWARD AND THE STEERING WHEEL IS TURNED AT OR NEAR THE FULL\-LOCK POSITION.
- [PI\-0350](/bulletins/10037927.md), 2011-06-08, Service bulletin: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. GM: THERE IS A GEAR WHINE FROM THE REAR WHEN DRIVING 30\-60MPH. \*RM UPDATED ON 6/15/2011. \*KB UPDATED 8/1/11. \*PE UPDATED 3/12/12. \*PE
- [SB\-10201](/bulletins/10033944.md), 2010-09-29, Service bulletin: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. CADILLAC: UPDATE FOR INVENTORY AND CUSTOMER VEHICLES PROPSHAFT BOLTS INCOMPLETE HEAT TREATMENT\-EXPIRES WITH BASE WARRANTY. PROVIDES SERVICE PROCEDURE TO REPLACE THE PROPSHAFT BOLTS ON CERTAIN MODEL YEAR VEHICLES. \*PE
- [07271](/bulletins/10023582.md), 2008-01-09, Service bulletin: POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT. LOOSE REAR DIFFERENTIAL BOLT \- NOISE ON CERTAIN 2008 CADILLAC CTS. \*NJ

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