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Service bulletin SSM-62217

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10051849
Published by NHTSA2013-04-16
Manufacturer's numberSSM-62217
Manufacturer's date2013-01-10
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NHTSA's summary

JAGUAR: BATTERY CHARGE ILLUMINATES DUE TO AN INCORRECTLY TORQUED OR FITTED BATTERY TERMINAL, WHILE VEHICLE IN SHOP FOR REPAIRS OR DURING PDI PROCESS, CAUSED BATTERY TERMINALS TO BE LOOSE OR ADRIFT. MODELS XK, XJ, XF. NO MODEL YEARS LISTED. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
JAGUAR XF2013
JAGUAR XJ2013
JAGUAR XK2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
JTB00545NAS12019-05-13. Service bulletin. The Central locking/unlocking feature may not operate after disconnecting and connecting the vehicle startup battery.
SSM742852019-03-25. Service bulletin. Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
SSM740482018-11-13. Service bulletin. Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
SSM738242018-06-11. Service bulletin. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
SSM718032017-05-11. Service bulletin. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
JTB00310NAS22017-04-18. Service bulletin. "SITUATION: A BATTERY WARNING MESSAGE OR ECO STOP INHIBITED MESSAGE IS DISPLAYED IN THE INSTRUMENT CLUSTER (IC) WHILE DRIVING. CAUSE: THIS MAY BE CAUSED BY THE GATEWAY MODULE (GWM) FALSELY FLAGGING DIAGNOSTIC TROUBLE CODE (DTC) 'B1402-96 – (DBFB) DUAL BATTERY FUSE BOX – CONTACTOR 1'."
SSM725082017-04-07. Service bulletin. "ISSUED DEC 2015. ISSUE VEHICLES BATTERY CLAIMS FOR BATTERY DISCHARGED. CAUSE THE BATTERY STORAGE PROCESS HAS NOT BEEN CORRECTLY FOLLOWED UPON VEHICLE DELIVERY AND FOLLOWING A PDI."
SSM726312017-04-06. Service bulletin. BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS
JTB00446NAS32017-04-06. Service bulletin. "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS."
SSM727682017-04-06. Service bulletin. "ISSUE A CUSTOMER MAY REPORT THAT A LOW BATTERY WARNING MESSAGE IS DISPLAYED ON THE INSTRUMENT CLUSTER AND ECO STOP/START UNAVAILABLE. "