# Service bulletin NTB\-13\-038 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10051767 - Published by NHTSA: 2013\-04\-10 - Manufacturer's number: NTB\-13\-038 - Manufacturer's date: 2013\-04\-03 - NHTSA component: LATCHES/LOCKS/LINKAGES ## NHTSA's summary NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. \*JS ## The document No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number. ## Components Latches and locks ## Vehicles listed - 1991 NISSAN 200SX - 1995 to 1998 NISSAN 200SX - 1999 NISSAN 200SX - 2001 NISSAN 200SX - 1991 to 1999 NISSAN 240SX - 1991 to 1996 NISSAN 300ZX - 2003 to 2009 NISSAN 350Z - 2009 to 2012 NISSAN 370Z - 1992 NISSAN ALTIMA - 1993 to 2013 NISSAN ALTIMA - 2007 to 2011 NISSAN ALTIMA HYBRID - 1998 NISSAN ALTRA - 2000 NISSAN ALTRA - 2002 NISSAN ALTRA - 2004 to 2013 NISSAN ARMADA - 2009 to 2013 NISSAN CUBE - 1986 to 1989 NISSAN D21 - 1991 to 1997 NISSAN D21 - 2007 to 2008 NISSAN DUALIS - 2009 NISSAN EQUATOR - 1998 to 2013 NISSAN FRONTIER - 2009 to 2011 NISSAN GT\-R - 2013 NISSAN GT\-R - 2000 to 2001 NISSAN HYPERMINI - 2011 to 2013 NISSAN JUKE - 1994 NISSAN KING CAB - 2010 NISSAN LEAF - 2011 to 2013 NISSAN LEAF - 1990 to 2012 NISSAN MAXIMA - 2003 to 2007 NISSAN MURANO - 2008 NISSAN MURANO - 2009 to 2012 NISSAN MURANO - 2012 to 2013 NISSAN NV - 2012 NISSAN NV1500 - 2012 NISSAN NV2500 - 2012 NISSAN NV3500 - 1991 to 1993 NISSAN NX - 1991 to 2013 NISSAN PATHFINDER - 1997 NISSAN PICK UP XE - 1991 to 1992 NISSAN QUEST - 1993 to 2002 NISSAN QUEST - 2004 to 2009 NISSAN QUEST - 2010 NISSAN QUEST - 2011 to 2012 NISSAN QUEST - 1999 NISSAN ROGUE - 2007 NISSAN ROGUE - 2008 to 2013 NISSAN ROGUE - 1991 to 2013 NISSAN SENTRA - 1991 to 1992 NISSAN STANZA - 1993 to 1996 NISSAN STANZA - 2000 to 2001 NISSAN TERRANO - 2004 to 2013 NISSAN TITAN - 2007 to 2013 NISSAN VERSA - 1999 NISSAN XTERRA - 2000 to 2013 NISSAN XTERRA - 2013 NISSAN redundant NV200 - 1994 NISSAN DIESEL UD1100 - 1992 to 1998 NISSAN DIESEL UD1300 - 1992 to 1994 NISSAN DIESEL UD1400 - 1998 to 2001 NISSAN DIESEL UD1800 - 2003 NISSAN DIESEL UD1800 - 1992 to 1993 NISSAN DIESEL UD2000 - 1995 to 2001 NISSAN DIESEL UD2000 - 2003 NISSAN DIESEL UD2000 - 1998 to 2001 NISSAN DIESEL UD2300 - 2003 NISSAN DIESEL UD2300 - 1998 to 2000 NISSAN DIESEL UD2600 - 2002 NISSAN DIESEL UD2600 - 1992 to 1993 NISSAN DIESEL UD2800 - 1995 to 1999 NISSAN DIESEL UD2800 - 1992 to 1999 NISSAN DIESEL UD3000 ## Recalls for the same vehicles and component - [22V420000](/recalls/nhtsa/22V420000.md), 2022-06-13: LATCHES/LOCKS/LINKAGES:HOOD:LATCH - [20V315000](/recalls/nhtsa/20V315000.md), 2020-05-28: LATCHES/LOCKS/LINKAGES:HOOD:LATCH - [16V029000](/recalls/nhtsa/16V029000.md), 2016-01-22: LATCHES/LOCKS/LINKAGES:HOOD:LATCH - [15V116000](/recalls/nhtsa/15V116000.md), 2015-02-27: LATCHES/LOCKS/LINKAGES:HOOD:LATCH - [14V565000](/recalls/nhtsa/14V565000.md), 2014-09-15: LATCHES/LOCKS/LINKAGES:HOOD:LATCH - [06V064000](/recalls/nhtsa/06V064000.md), 2006-03-08: LATCHES/LOCKS/LINKAGES:DOORS:LATCH - [04V186000](/recalls/nhtsa/04V186000.md), 2004-04-16: LATCHES/LOCKS/LINKAGES:DOORS:LATCH ## Other bulletins for the same vehicles and component - [NTB16019](/bulletins/10192746.md), 2021-05-10, Service bulletin: LATCHES/LOCKS/LINKAGES. IF YOU CONFIRM: The hood of an applied vehicle vibrates or flutters while driving. \- This issue may be noticed when passing by or being passed by a large truck with trailer on the highway. ACTION: Refer to the FLOW CHART on page 2 of this bulletin. See this bulletin for further detail. - [NTB16\-092](/bulletins/10091608.md), 2017-02-14, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. "NISSAN; DOORS DIFFICULT TO CLOSE WITH TEMPERATURE BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: \- THE VEHICLE HAS BEEN SETTING \(NOT RUNNING\) IN TEMPERATURES BELOW 14°F \(\-10°C\) FOR AN EXTENDED PERIOD \(SUCH AS OVERNIGHT\). THEN \- A SIDE DOOR IS OPENED. THEN \- THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN \- THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP \(VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES\). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO SLIDING SIDE DOORS OR A REAR HATCH \(BACK DOOR\). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR. \- DO NOT REPLACE ALL SIDE DOOR LOCKS AUTOMATICALLY. REPLACE ONLY THE DOOR LOCK OF THE DOOR\(S\) WITH THE INCIDENT AS DESCRIBED UNDER IF YOU CONFIRM. \- REFER TO THE ELECTRONIC SERVICE MANUAL \(ESM\), SECTION DLK – DOOR \& LOCK FOR REPLACEMENT PROCEDURE." - [NTB\-12\-077](/bulletins/10045999.md), 2012-09-25, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. NISSAN: WHEN USING KEY FOB, DOOR REQUEST SWITCH, OR DRIVER MASTER SWITCH, WILL NOT UNLOCK, BUT WILL LOCK DRIVER'S SIDE SLIDING DOOR AND OTHER DOORS OPERATE CORRECTLY, CHECK ESS \(EXTENDED STORAGE SWITCH\) IS NOT PUSHED IN \(DELIVERY MODE\). MODEL 2012 QUEST. \*PE - [NTB12\-009](/bulletins/10043735.md), 2012-04-24, Service bulletin: UNKNOWN OR OTHER; LATCHES/LOCKS/LINKAGES. NISSAN: DOOR LOCK/UNLOCK INOPERATIVE WITH INTELLIGENT KEY. \*KB - [NTB08\-054](/bulletins/10024803.md), 2008-05-23, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. 2008 PATHFINDER; BACK DOOR CINCH LATCH MOTOR SERVICE PROCEDURE. \*NJ - [07039](/bulletins/10021703.md), 2007-06-15, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. DOORS DIFFICULT TO OPEN WITH OUTSIDE DOOR HANDLE IN COLD TEMPERATURES. \*KB - [05102](/bulletins/10019149.md), 2006-02-14, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. FRONT DOOR IS LOCKED INADVERTENTLY \- UPON EXITING VEHICLE. \*TT - [04039](/bulletins/10006110.md), 2004-04-16, Service bulletin: LATCHES/LOCKS/LINKAGES. CENTER CONSOLE STORAGE LID WILL NOT LATCH CLOSED. \*TT - [NTB01026](/bulletins/625009.md), 2001-11-16, Service bulletin: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. SUBJECT REGARDING PATHFINDER REAR HATCH LATCH MOVES TO SECONDARY POSITION. \*YD - [NTB00023](/bulletins/621766.md), 2001-10-01, Service bulletin: LATCHES/LOCKS/LINKAGES:DOORS:LATCH. SUBJECT REGARDING THE CREW CAB CHILD SAFETY REAR DOOR LOCK LEVER PROTECTOR. \*TT JSON: [/v1/bulletins/10051767](/v1/bulletins/10051767) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20NTB-13-038&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10051767&vehicle=Service%20bulletin%20NTB-13-038)