# Service bulletin ITB\-13\-12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10051765
- Published by NHTSA: 2013\-04\-10
- Manufacturer's number: ITB\-13\-12
- Manufacturer's date: 2013\-04\-03
- NHTSA component: LATCHES/LOCKS/LINKAGES

## NHTSA's summary

INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED \(OR ENABLED\) THROUGH EITHER THE "COMFORT \& CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION SYSTEM OR THROUGH THE "COMBINATION METER SETTINGS" DEPENDING ON THE VEHICLE MODEL, YEAR, AND TRIM LEVEL. \*JS

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Latches and locks

## Vehicles listed

- 2007 INFINITI EX35
- 2008 to 2011 INFINITI EX35
- 2001 to 2002 INFINITI FX35
- 2003 to 2010 INFINITI FX35
- 2011 INFINITI FX35
- 2012 INFINITI FX35
- 2001 INFINITI FX45
- 2003 to 2008 INFINITI FX45
- 2009 to 2012 INFINITI FX50
- 1991 to 1996 INFINITI G20
- 1997 to 1998 INFINITI G20
- 1999 to 2002 INFINITI G20
- 2011 INFINITI G25
- 2001 to 2002 INFINITI G35
- 2003 to 2009 INFINITI G35
- 2007 INFINITI G37
- 2008 to 2012 INFINITI G37
- 1995 INFINITI I30
- 1996 to 2001 INFINITI I30
- 2002 to 2004 INFINITI I30
- 2000 to 2001 INFINITI I35
- 2002 to 2004 INFINITI I35
- 1991 to 1992 INFINITI J30
- 1993 to 1997 INFINITI J30
- 2000 to 2009 INFINITI J30
- 2013 INFINITI JX35
- 1991 to 1992 INFINITI M30
- 1993 to 1996 INFINITI M30
- 2001 to 2005 INFINITI M35
- 2006 to 2010 INFINITI M35
- 2012 INFINITI M35 HYBRID
- 2011 to 2013 INFINITI M37
- 2011 to 2013 INFINITI M37 HYBRID
- 2001 to 2002 INFINITI M45
- 2003 to 2004 INFINITI M45
- 2005 INFINITI M45
- 2006 to 2010 INFINITI M45
- 2011 to 2013 INFINITI M56
- 2011 to 2013 INFINITI M56 HYBRID
- 1991 to 2006 INFINITI Q45
- 2011 to 2012 INFINITI QX
- 1997 to 2003 INFINITI QX4
- 2004 to 2009 INFINITI QX4
- 2001 to 2002 INFINITI QX56
- 2004 to 2013 INFINITI QX56

## Other bulletins for the same vehicles and component

- [ITB\-12\-005](/bulletins/10043720.md), 2012-04-24, Service bulletin: STRUCTURE:BODY:DOOR; LATCHES/LOCKS/LINKAGES:DOORS:LATCH. INFINITI: VEHICLES USING INTELLIGENT KEY SYSTEM AND/OR DOOR REQUEST SWITCH CAN NOT LOCK OR UNLOCK VEHICLE DOORS. \*PE
- [ITB01018](/bulletins/625048.md), 2001-11-16, Service bulletin: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK. REAR HATCH LATCH MOVES TO SECONDARY POSITION. \*YD

JSON: [/v1/bulletins/10051765](/v1/bulletins/10051765)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20ITB-13-12&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10051765&vehicle=Service%20bulletin%20ITB-13-12)