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Service bulletin SF-471-AB

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10051702
Published by NHTSA2013-04-03
Manufacturer's numberSF-471-AB
Manufacturer's date2012-11-01
NHTSA componentPOWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT; WHEELS

NHTSA's summary

DAIMLER TRUCK: THICKNESS AND EXCESS MATERIAL FROM DIE PUNCHING MAY PREVENT RETAINING SNAP RINGS FROM FULLY SEATING IN DIFFERENTIAL LOCK SHIFT FORK ASSEMBLIES, CAUSING DIFFERENTIAL LOCK TO REMAIN UNENGAGED OR ENGAGED. MODELS 2011-2012 BUSINESS CLASS M2, CASCADIA, COLUMBIA, CORONADO, WESTERN STAR 4900. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Wheels, Axle

Vehicles listed
FREIGHTLINER BUSINESS CLASS M22011 to 2012
FREIGHTLINER CASCADIA2011, 2012
FREIGHTLINER COLUMBIA2011, 2012
FREIGHTLINER CORONADO2011, 2012
FREIGHTLINER WESTERN STAR2011 to 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SF4712018-06-11. Service bulletin. SF471-DLR Detroit Axles Driver-Controlled Differential Locks
FL6622017-11-17. Service bulletin. FL662.-DLR Meritor MSF12 Non-Conforming Front Axle Beams
sb42712017-10-21. Service bulletin. sb4271 Rear Axle S-Cam Support Bracket Replacement