Service bulletin TB-20-13-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10051639
Published by NHTSA	2013-03-26
Manufacturer's number	TB-20-13-02
Manufacturer's date	2013-04-15
Replaces	TB-20-13-03
NHTSA component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

NHTSA's summary

VOLKSWAGEN: HIGH PRESSURE FUEL PUMP DIAGNOSIS. ENGINE CRANK, NO START AFTER LONG PERIODS WITHOUT DRIVING. ENGINE MAY RUN ROUGH, AND OR MIL-ON WITH DTC P0087-LOW FUEL PRESSURE STORED IN ECM FAULT MEMORY. ALSO INCLUDED MODEL EOS YEAR 2013, MODEL GIT YEAR 2013, MODEL BEETLE COVERTIBLE YEAR 2009-2013. *JS UPDATED 7/10/13. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Fuel system, Fuel pump

Trouble codes named

P0087

Vehicles listed
VOLKSWAGEN BEETLE	2009, 2010
VOLKSWAGEN BEETLE	2012, 2013
VOLKSWAGEN CC	2009 to 2011
VOLKSWAGEN CC	2012
VOLKSWAGEN CC	2013
VOLKSWAGEN EOS	2009, 2010, 2011, 2012
VOLKSWAGEN GTI	2009, 2010, 2011, 2012
VOLKSWAGEN JETTA	2009, 2010, 2011, 2012, 2013
VOLKSWAGEN TIGUAN	2009, 2010, 2011, 2012, 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V509000	2017-08-16. FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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Edition44	2023-09-18. Service bulletin. VW Elsa Newsletter
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TT201303 Update	2023-07-05. Service bulletin. Update to Information
V231705 2041063	2019-04-08. Service bulletin. Update vehicle metadata for 2009 pull ahead.
TT 20-13-03	2019-04-01. Service bulletin. Tech Tips (In-Tank Fuel Pump Pressure Specified Value): This document informs to Be aware that the specified value for pressure from the in-tank (low side) fuel pump is 2.7 bar or higher.
VIN-4-A-PIN APRI	2017-06-26. Service bulletin. MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES INTERIOR "A" PILLAR TRIM IS LOOSE CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)
VIN-4-A-PIN APRI	2017-06-23. Service bulletin. MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE CUSTOMER STATES CRANK NO START AND/OR IN-TANK FUEL PUMP MAKING NOISE AND POSSIBLY WITH FUEL PUMP FAULTS MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P0011 AND/OR P0016 IN THE ECM MIL-ON, FAULT P2407 IN THE ECM CUSTOMER STATES THE FUEL GAUGE DOES NOT READ FULL MIL ON, FAULT P2181 IN THE ECM MIL-ON, FAULT P0456 IN THE ECM CUSTOMER STATES THERE IS A NOISE WHILE TURNING/ GOING OVER BUMPS VEHICLE ALIGNMENT NOT CORRECT, STEERING OFF CENTER, PULLS, DRIFTS, DURING PDI CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL CUSTOMER STATES THE A/C SYSTEM DOES NOT PERFORM PROPERLY CUSTOMER STATES WIND NOISE FROM DRIVERS DOOR/WINDOW GUIDE WATER LEAK FROM SUNROOF/HEADLINER, WATER STAINS ON HEADLINER CUSTOMER STATES AIRBAG LIGHT IS ON ANY KEY FUNCTIONS (INCLUDING STARTING, KESSY, REMOTE BUTTONS)