# Service bulletin TSB\-0172\-12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10047943
- Published by NHTSA: 2012\-12\-11
- Manufacturer's number: TSB\-0172\-12
- Manufacturer's date: 2012\-09\-11
- NHTSA component: AIR BAGS

## NHTSA's summary

TOYOTA: AN INTERMITTENT EXHIBITION OF SRS LAMP ON WITH DIAGNOSTIC TROUBLE CODE \(DTC\) B1821 AND/OR B1826 CONDITION. IMPROVEMENT TO TERMINAL CRIMPING OF SIDE AIR BAG TO ADDRESS SITUATION. MODEL 2011\-2012 SIENNA.

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Air bags

## Trouble codes named

B1821, B1826

## Vehicles listed

- 2011 to 2012 TOYOTA SIENNA

## Recalls for the same vehicles and component

- [19V741000](/recalls/nhtsa/19V741000.md), 2019-10-17: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- [2019008](/recalls/tc/2019008.md), 2019-01-09: Airbag
- [19V005000](/recalls/nhtsa/19V005000.md), 2019-01-09: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [17V006000](/recalls/nhtsa/17V006000.md), 2017-01-09: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [16V340000](/recalls/nhtsa/16V340000.md), 2016-05-23: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [13V014000](/recalls/nhtsa/13V014000.md), 2013-01-16: SEATS; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE\-INACTIVE

## Other bulletins for the same vehicles and component

- [TSB003220](/bulletins/10244113.md), 2023-10-16, Service bulletin: VEHICLE SPEED CONTROL; AIR BAGS; EQUIPMENT. TSB: Replacement certification labels \(the vinyl label installed on the driver door or door post\) and VIN plates \(the metal plate riveted to dashboard\) \(see Figure 1\) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
- [T\-SB\-0094\-21 Rev](/bulletins/10227898.md), 2022-12-19, Service bulletin: AIR BAGS. TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA \(Environmental Protection Agency\) website for the most up\-to\-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
- [Takata CSP Cover](/bulletins/10217806.md), 2022-08-15, Service bulletin: AIR BAGS. CSP: Takata CSP Coverage Job Aid \- published 7.28.2022
- [22TE04 \- Takata](/bulletins/10217804.md), 2022-08-15, Service bulletin: AIR BAGS. CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Toyota?s agreement to provide a Customer Support Program \(?CSP?\) for 2002\-2019 model year \(MY\) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campaign, but is provided to reassure owners that Toyota stands behind the reliability of our vehicles.
- [Toyota Safety Re](/bulletins/10190460.md), 2021-04-19, Service bulletin: AIR BAGS. Toyota Safety Recall and Service Campaign \- Technician Certification Requirements
- [T\-TT\-0213\-13](/bulletins/10133915.md), 2018-04-23, Service bulletin: AIR BAGS. Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre\-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
- [T\-TT\-0293\-14](/bulletins/10132814.md), 2018-04-02, Service bulletin: AIR BAGS; ELECTRICAL SYSTEM:SOFTWARE. Tech Tip: Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
- [T\-SB\-0035\-13 Rev](/bulletins/10132282.md), 2018-04-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS. Some 2012 model year Corolla, Prius, Prius V, Sienna, and Venza vehicles may set SRS Diagnostic Trouble Codes \(DTCs\) that are not listed in the Repair Manual. Refer to the chart in this bulletin to diagnose these DTCs.
- [T\-SB\-0122\-11 Rev](/bulletins/10132055.md), 2018-04-02, Service bulletin: AIR BAGS; SEATS; EQUIPMENT. Beginning in 1998, Toyota introduced side airbags as optional equipment. Toyota does NOT recommend replacement of original seat covers with non\-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non\-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
- [T\-TT\-0213\-13](/bulletins/10131961.md), 2018-04-02, Service bulletin: AIR BAGS. Toyota vehicles are equipped with Supplemental Restraint Systems \(SRS\), including various airbags and in some models, seat belt pre\-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre\-tensioner devices did not perform as expected \(including an unintended deployment event\), please follow the steps in the recommendations section below.

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