# Service bulletin URI\-2013

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10046280
- Published by NHTSA: 2012\-10\-03
- Manufacturer's number: URI\-2013
- Manufacturer's date: 2012\-10\-03
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM

## NHTSA's summary

MAZDA: DUE TO AN AFTERMARKET ACCESSORY DEVICE CHARGER, VEHICLE EXPERIENCE AN INSTRUMENT CLUSTER KEY WARNING INDICATOR LIGHT COMING ON OR FLASH INTERMITTENTLY RED. MODEL 2013 CX\-5. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2013 MAZDA CX\-5

## Other bulletins for the same vehicles and component

- [SA\-050\-23](/bulletins/10241637.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain about scratches on the instrument cluster lens.
- [09\-016\-23](/bulletins/10232299.md), 2023-03-03, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. Speedometer replacement procedure
- [09\-024\-22](/bulletins/10217209.md), 2022-08-04, Service bulletin: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.
- [SA\-039\-22](/bulletins/10215244.md), 2022-07-06, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT; UNKNOWN OR OTHER. Some customers may complain about scratches on the instrument cluster lens.
- [09\-018\-17](/bulletins/10186334.md), 2021-02-01, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.
- [09\-009\-19\-3566](/bulletins/10153339.md), 2019-02-19, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper\-proof speedometers. When a speedometer is replaced, the new speedometer will read zero \(0\) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster \(IPC\) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after\-warranty assistance \(AWA\) or DSA that can be utilized to cover this service expense.
- [09\-035\-17\-3080](/bulletins/10118467.md), 2017-10-04, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper\-proof speedometers. When a speedometer is replaced, the new speedometer will read zero \(0\) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster \(IPC\) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after\- warranty assistance \(AWA\) or DSA that can be utilized to cover this service expense.
- [09018173351](/bulletins/10118129.md), 2017-09-27, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom. If the condition is similar to the following "CONTROL LOGIC OF AMBIENT TEMPERATURE" or "DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS", advise the customer that this is a normal characteristic of the vehicle and not a malfunction. If the condition does not meet the following and the sensor malfunction is suspected, make sure to inspect the sensor according to MGSSonline or Workshop Manual \(section 09\-22 AMBIENT TEMPERATURE SENSOR INSPECTION\). Replace the sensor only when it fails the Workshop Manual inspection.
- [SA\-061\-17](/bulletins/10111036.md), 2017-08-10, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster \(IPC\) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after\- warranty assistance \(AWA\) or DSA that can be utilized to cover this service expense.
- [09\-043\-15\-3106](/bulletins/10105630.md), 2017-06-08, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:BODY. WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE / POP NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A\-PILLAR. RATTLE / POP NOISE FROM INSTRUMENT PANEL: THE RATTLE / POP NOISE MAY BE CAUSED BY LOW COWL PANEL \(A\) MOUNTING BOLT \(B\) TORQUE.

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