Service bulletin CSN-M-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10044849
Published by NHTSA	2012-08-02
Manufacturer's number	CSN-M-19
Manufacturer's date	2012-05-01
NHTSA component	ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NHTSA's summary

DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DURING TRUCK ASSEMBLY, THE BATTERIES MAY HAVE BEEN DAMAGED AND DEVELOPED A CRACK THAT MAY LEAK ELECTROLYTE AND /OR SHORTEN BATTERY LIFE. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, 12-volt battery

Vehicles listed
DODGE RAM 2500	2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 3500	2012 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 4500	2011 (the catalog's model; the bulletin names a series or trim of it)
DODGE RAM 5500	2011 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
56041380A	2018-11-26. Service bulletin. Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
05066241A$	2018-05-21. Service bulletin. Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.