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Service bulletin SB-49-12

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10044353
Published by NHTSA2012-06-14
Manufacturer's numberSB-49-12
Manufacturer's date2012-05-01
NHTSA componentENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL

NHTSA's summary

WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Engine, Fuel system

Vehicles listed
WESTERN STAR 47002012, 2013
WESTERN STAR 48001994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002
WESTERN STAR 48FX
WESTERN STAR 49001994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
WESTERN STAR 4900 SA2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900EX2003, 2004 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900EX2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900FA2000 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900FA2003, 2004 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900SA2003, 2004 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 58001997, 1998, 1999, 2000, 2001
WESTERN STAR 58002002
WESTERN STAR 5900
WESTERN STAR 59001994
WESTERN STAR 59001996, 1997, 1998, 1999, 2000, 2001, 2002, 2003
WESTERN STAR 5900 HEAVY DUTY (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 5900SS (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 59SS
WESTERN STAR 69001994, 1995, 1996, 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
WESTERN STAR CONSTELLATION
WESTERN STAR CONSTELLATION1995 to 1999
WESTERN STAR CONSTELLATION2001
WESTERN STAR CONSTELLATION2009 to 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
12V0740002012-02-28. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20120802012-02-27. Fuel System
11V6050002011-12-27. ENGINE AND ENGINE COOLING:ENGINE:DIESEL
20114392011-12-22. Engine
20113452011-09-19. Fuel System
11V4780002011-09-16. FUEL SYSTEM, DIESEL
11V2870002011-05-18. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
20111412011-03-29. Engine
11V2070002011-03-29. ENGINE AND ENGINE COOLING
11V1460002011-03-03. ENGINE AND ENGINE COOLING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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