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Service bulletin SB-12-004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10043745
Published by NHTSA2012-04-25
Manufacturer's numberSB-12-004
Manufacturer's date2012-02-28
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO A BUG IN SOFTWARE AUDIO NAVIGATION UNIT, THE CLIMATE CONTROL FAILS TO RESPOND OR EXECUTE ANY VOICE COMMANDS WHEN ENGINE IS RUNNING. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Software

Vehicles listed
HONDA INSIGHT2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
Service Bulletin2017-10-15. Service bulletin. Service bulletin - The software controlling the IMA battery incorrectly maintains the battery and over time the battery can develop a memory effect that appears as a reduction in battery capacity. Additionally, DTC P0A7F (Battery Module Deterioration) may be stored.
DLR MSG - Honda2017-10-15. Service bulletin. Dealer message - Today, October 3, 2014, American Honda is announcing a product update for all 2011-12 CR-Z and 2010-12 Insight vehicles. The product update involves updating the IMA battery control unit software to address premature battery deterioration concerns.
SB-12-0122012-04-24. Service bulletin. HONDA: WHILE DRIVING, ENGINE RUNS AT HIGHER RPM, THAN EXPECTED, DUE TO PCM SOFTWARE KEEPING CVT IN LOW, AFTER MOVING SHIFTER FROM L (LOW) TO S (SECOND). *PE