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Service bulletin SB-10420

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10042184
Published by NHTSA2011-12-05
Manufacturer's numberSB-10420
Manufacturer's date2011-09-01
NHTSA componentSEATS

NHTSA's summary

CADILLAC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WITH REPEATED FLEXING, THE FRONT PASSENGER SEAT MAT CAUSE MAT TO KINK, BEND, OR FOLD. FLEXING OF PASSENGER SENSING SYSTEM MAT CAN BREAK CONNECTIONS. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Seats

Vehicles listed
CADILLAC CTS2005, 2006, 2007

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
06-00-89-029V2024-05-16. Service bulletin. This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, Vinyl, Fabric Cleaner, Stain Remover, Restorer - Product Availability.
060850009J2019-03-25. Service bulletin. This informational bulletin provides information for information on passenger presence sensing system (PPS or PSS) concerns with custom upholstery, accessory seat heaters or other comfort enhancing devices.
06-00-89-029K2018-05-21. Service bulletin. This informational bulletin provides dealership personnel with information on interior cleaning of Instrument Panel (IP), hard or plastic surfaces, seats, carpet, leather, vinyl, fabric cleaner, stain remover, restorer and product availability.
06-00-89-029I2018-04-23. Service bulletin. This informational bulletin provides information on the proper cleaning products for GM hard or plastic surfaces, seats carpet, vinyl.
06-08-50-009I2017-08-15. Service bulletin. This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices
0508500032005-04-19. Service bulletin. HEATED SEAT INOPERATIVE AFTER REPAIR WITHIN ONE WEEK OF USAGE. *TT