# Service bulletin ITB\-11\-028

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10040392
- Published by NHTSA: 2011\-08\-29
- Manufacturer's number: ITB\-11\-028
- Manufacturer's date: 2011\-05\-12
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

NISSAN: 2010 QX56. THE A/C AIR FLOW DOES NOT MATCH THE SELECTION ON THE A/C CONTROLS, AND/OR ABNORMAL NOISE FROM THE A/C SYSTEM DUE TO A MOTOR PROBLEM. \*RM

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2010 INFINITI QX56

## Other bulletins for the same vehicles and component

- [ITB11021B](/bulletins/10192842.md), 2021-05-10, Service bulletin: EQUIPMENT; TIRES. SERVICE INFORMATION Temporary tire Flat Spotting is common on New Dealer In\-Stock vehicles that have not been occasionally moved. Flat Spotting can occur after the vehicle has been parked \(not moved\) for a few days, or longer. In most cases it is temporary. In extreme cases it can be permanent. Vehicles should be moved every 30 days, in one direction only, enough to rotate the tires 90° \(see Figure 1\). Moving vehicles as shown in this bulletin will prevent tire Flat Spotting. See this bulletin for further detail.
- [ITB14021B](/bulletins/10192822.md), 2021-05-10, Service bulletin: POWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. SERVICE INFORMATION Replacement 5\-speed rear wheel drive Automatic Transmission \(A/T\) assemblies and replacement control valves \(valve bodies\) now come with blank Transmission Control Modules \(TCMs\). Blank TCMs come without software and must be programmed \(not reprogrammed\) and then configured after they are installed. When ordering a replacement A/T or control valve, use the Infiniti electronic parts information systems to obtain the correct software program part number See this bulletin for further detail.
- [ITB09041A](/bulletins/10192806.md), 2021-05-10, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C component if an o\-ring seal will solve the leak incident, if it should occur. 2. If no damage is found to the joint metal surfaces, replace the O\-ring seal. See this bulletin for further detail.
- [ITB09063B](/bulletins/10192802.md), 2021-05-10, Service bulletin: EQUIPMENT:OTHER:LABELS; FORWARD COLLISION AVOIDANCE. SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
- [ITB15025](/bulletins/10192598.md), 2021-05-10, Service bulletin: BACK OVER PREVENTION; EQUIPMENT; WHEELS; SERVICE BRAKES; STEERING. SERVICE INFORMATION When servicing run flat tires or low profile tires: \- Special equipment and procedures are required to avoid damage. \- Specifically, Tire Pressure Monitor transmitters \(TPMS sensors\) can be damaged when improperly dismounting and mounting tires. \- TPMS sensors becoming damaged during mounting or dismounting tires are not covered under warranty. \- To avoid such damage, ensure that the tire changer being used and the operator of the tire changer are capable of servicing run flat and low profile tires. \- Operator?s manuals for such tire changers must be followed. See this bulletin for further detail.
- [ITB99043G](/bulletins/10192533.md), 2021-05-10, Service bulletin: EQUIPMENT. SERVICE INFORMATION NOTE \- Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film \(PGF\) is applied on many new Infiniti vehicles. Paint Guard Film is a temporary white plastic protective film that is applied by the factory to the horizontal painted surfaces of the vehicle. The PGF protects the paint finish during vehicle handling, transportation and storage from harmful elements such as acid rain,iron particles, bird droppings, tree sap and other environmental contaminants. NOTE \- Paint Guard Film CANNOT remain on the vehicle for more than six months after the vehicle's manufacture date. PGF must be removed at the end of six months. See this bulletin for further detail.
- [ITB00031D](/bulletins/10192514.md), 2021-05-10, Service bulletin: AIR BAGS; EQUIPMENT; BACK OVER PREVENTION. SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat\-Mounted Side\-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non\-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- [ITB13002A](/bulletins/10192511.md), 2021-05-10, Service bulletin: EQUIPMENT. SERVICE INFORMATION DTC B2190 \(NATS ANTENNA AMP\) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key\-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key\-Slot and the BCM. 4. A Key\-Slot issue. If DTC B2190 is stored due to 1 or 2 above, it will not erase, or go to "PAST", until a known good registered Intelligent Key is inserted into the Key\-Slot. For DTC B2190 diagnosis; first perform the Service Manual DTC Confirmation Procedure. See this bulletin for further detail.
- [ITB11003E](/bulletins/10192505.md), 2021-05-10, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc\(s\) or SD card and installs data, OR 2. The dealership is mailed update disc\(s\) and the customer must visit the dealership to have data installed. Use the matrix in this bulletin to determine which method is utilized for each Applied Vehicle. See this bulletin for further detail.
- [ITB10058A](/bulletins/10192427.md), 2021-05-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; ENGINE. IF YOU CONFRIM An oil leak at the right side block ball plug behind the alternator. ACTION: Use a punch to seat the block ball plug in the hole \(refer to the Service Procedure\). See this bulletin for further detail.

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