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Service bulletin ITB-11-034

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10040028
Published by NHTSA2011-08-12
Manufacturer's numberITB-11-034
Manufacturer's date2011-07-21
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

NISSAN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE WATER ENTRY INTO A WIRE HARNESS WHICH COULD CAUSE THE ENGINE TO NOT START OR A WARNING LIGHT IS ON WHEN NO WARNING ISSUE EXISTS. 2009-2010 EX35. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system

Vehicles listed
INFINITI EX352009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ITB13-052E2024-06-28. Service bulletin. INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006D2024-06-28. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029C2024-06-14. Service bulletin. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-046B2022-05-20. Service bulletin. VOLUNTARY SERVICE CAMPAIGN CALL WAITING FUNCTION NAVIGATION UPDATE Service Campaign ID # P1235 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P1235. • Discard all previous versions of ITB11-046.
ITB13-006C2022-03-12. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B2022-02-09. Service bulletin. CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-034A2021-09-08. Service bulletin. VOLUNTARY SERVICE CAMPAIGN 2009 – 2010 EX35 NO START OR WARNING LIGHT ILLUMINATION DUE TO WATER IN ELECTRICAL HARNESS Service Campaign ID # P1223 is no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # P1223. • Discard all previous versions of ITB11-034.
ITB160052021-05-10. Service bulletin. SERVICE INFORMATION The Intelligent Keys used on the various Infiniti vehicles may not be interchangeable between models and years. See this bulletin for further detail.
ITB140562021-05-10. Service bulletin. SERVICE INFORMATION Starting with 2010 Model Year, Infiniti vehicles have been gradually incorporating a new type of DTC known as Permanent DTC or P-DTC. If a vehicle is equipped with P-DTCs, all emission related DTCs will also set a P-DTC if the MIL is turned ON. A listing of which DTCs that will also set a P-DTC is found in the DTC Index in the EC-Engine Control section of the Electronic Service Manual (ESM). If a DTC repair is performed and the DTC erased, a vehicle may fail an Emission Inspection and Maintenance test if the P-DTC is not also erased. See this bulletin for further detail.
ITB140552021-05-10. Service bulletin. SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal while accelerating. Advise the customer not to rest their foot on the brake while accelerating. * Use CONSULT-III plus in Engine Data Monitor to check operation of the brake lamp circuit signal. Monitor the brake switch during the incident; it should be "OFF". Please see this bulletn for further details.