Service bulletin TSB-11-2-9
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10039080 |
| Published by NHTSA | 2011-07-08 |
| Manufacturer's number | TSB-11-2-9 |
| Manufacturer's date | 2011-02-11 |
| NHTSA component | VISIBILITY:GLASS, SIDE/REAR; STRUCTURE:BODY:HATCHBACK/LIFTGATE |
NHTSA's summary
FORD: THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM
The document
No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.
Components
Body and frame, Glass, wipers and mirrors
| FORD ESCAPE | 2010, 2011 |
|---|---|
| MERCURY MARINER | 2010, 2011 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| SSM 54601 | 2026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k |
|---|---|
| SSM 51536 | 2023-05-04. Service bulletin. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN. |
| SSM 48130 | 2019-09-06. Service bulletin. Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition. |
| 13N03 | 2015-07-08. Service bulletin. FORD FUSION, MILAN, ESCAPE, MARINER 2009-2013: CUSTOMER SATISFACTION PROGRAM THROTTLE BODY EXTENDED COVERAGE. *LJ |
| 44863 | 2015-07-01. Service bulletin. FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA |
| TSB-12-4-3 | 2012-08-02. Service bulletin. FORD: VEHICLE'S LIFTGATE IS DIFFICULT TO OPEN OR DIFFICULT TO CLOSE. *PE |
| TSB-10-22-10 | 2011-07-12. Service bulletin. FORD:THE LIFTGATE WINDOW GLASS MAY BREAK IN COLD TEMPERATURES. 2010-2011 ESCAPE/MARINER. *RM |