# Service bulletin AS\-21687

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10039072
- Published by NHTSA: 2011\-07\-07
- Manufacturer's number: AS\-21687
- Manufacturer's date: 2011\-01\-01
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)

## NHTSA's summary

FORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. \*RM

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Transmission and driveline, Automatic transmission, Transmission control module

## Vehicles listed

- 2010 to 2011 FORD CROWN VICTORIA
- 2010 to 2011 FORD E\-150
- 2010 to 2011 FORD E\-250
- 2010 to 2011 FORD E\-350
- 2010 to 2011 FORD E\-450
- 2010 to 2011 FORD EDGE
- 2010 to 2011 FORD ESCAPE
- 2010 to 2011 FORD EXPEDITION
- 2010 to 2011 FORD EXPLORER
- 2010 FORD EXPLORER SPORT TRAC
- 2010 to 2011 FORD F\-150
- 2011 FORD F\-250
- 2010 to 2011 FORD F\-250 SD
- 2011 FORD F\-350
- 2010 to 2011 FORD F\-350 SD
- 2010 to 2011 FORD F\-450 SD
- 2010 to 2011 FORD F\-550 SD
- 2010 to 2011 FORD F\-650 SD
- 2010 to 2011 FORD F\-750
- 2011 FORD FIESTA
- 2010 to 2011 FORD FLEX
- 2010 to 2011 FORD FOCUS
- 2010 to 2011 FORD FUSION
- 2010 to 2011 FORD MUSTANG
- 2010 FORD RANGER
- 2010 FORD SUPER DUTY
- 2010 to 2011 FORD TAURUS

## Recalls for the same vehicles and component

- [19V075000](/recalls/nhtsa/19V075000.md), 2019-02-11: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION
- [16V248000](/recalls/nhtsa/16V248000.md), 2016-04-27: POWER TRAIN:AUTOMATIC TRANSMISSION
- [15V175000](/recalls/nhtsa/15V175000.md), 2015-03-25: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [12V190000](/recalls/nhtsa/12V190000.md), 2012-05-03: EXTERIOR LIGHTING:BACK UP LIGHTS; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\)
- [11V582000](/recalls/nhtsa/11V582000.md), 2011-12-08: POWER TRAIN:AUTOMATIC TRANSMISSION
- [10V222000](/recalls/nhtsa/10V222000.md), 2010-05-24: POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [23B63](/bulletins/10248068.md), 2024-01-02, Service bulletin: BACK OVER PREVENTION; POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Certain 2011\-2012 Model Year F\-Series Super Duty Vehicles Equipped with 6.7L Diesel Engine State Inspection and Maintenance Testing Failure Due to DTCs P2073 and/or P2074
- [TSB 23\-2098](/bulletins/10234103.md), 2023-05-04, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); HYBRID PROPULSION SYSTEM; ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE \(HPCU\). Some 2010\-2012 Fusion hybrid electric vehicles \(HEV\), 2010\-2011 Milan HEV and 2011\-2012 MKZ HEV vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. This may be due to software in the battery energy control module \(BECM\) and the powertrain control module \(PCM\). To correct the condition, follow the Service Procedure to reprogram the BECM and PCM.
- [14M02 06](/bulletins/10226944.md), 2022-12-02, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN. Certain 2011 through 2015 Model Year Fiesta and 2012 through 2016 Model Year Focus Vehicles Equipped with a DPS6 Automatic Transmission; Transmission Control Module Extended Warranty Coverage REASON FOR THIS SUPPLEMENT Non\-Ford Part Usage: • Vehicles that are still covered by the 8 years/80,000\-mile Emissions warranty coverage MUST be serviced with a NEW Ford Motor Company TCM. • Vehicles outside of or exceeding the 8 years/80,000\-mile coverage are authorized to use a used Ford Motor Company TCM, a refurbished original Ford TCM, or an aftermarket TCM that will successfully complete the required Ford software updates.
- [SSM 50636](/bulletins/10209384.md), 2022-03-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING; EQUIPMENT. 2011\-2022 F\-Super Duty and 2016\-2023 F\-650/F\-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C \(80°F\) and may increase to 1200 RPM at \-40 °C \(\-40°F\). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take\-off \(PTO\) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- [SSM 46900](/bulletins/10127405.md), 2018-01-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM. Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp \(MIL\) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. To clear this DTC, use the Ford Integrated Diagnostic System \(IDS\) service tool or Ford J2534 Diagnostic Software, select \- Toolbox \- Body \- Security \- PATS Functions \- Parameter Reset. Follow the on\-screen instructions to complete the procedure. This procedure will transfer the existing Key ID information between the modules without the need of having 2 programmed PATS keys present. There is no need to program keys when the PCM is going to be replaced. Additional information can be found in the Workshop Manual \(WSM\), Section 419\-01. Missing or lost keys are not warrantable.
- [TSB 16\-0129](/bulletins/10109047.md), 2017-08-01, Service bulletin: POWER TRAIN; POWER TRAIN:AUTOMATIC TRANSMISSION. Some 2011\-2016 Fiesta and 2012\-2016 Focus vehicles equipped with a DPS6 transmission may exhibit intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power. These symptoms are usually accompanied by an illuminated Check Engine lamp. Additional symptoms may include messages in the message center indicating hill start assist is not available, that parking aid malfunction/service is required or the transmission PRNDL/S gear selector on the instrument cluster may flash. Diagnostic trouble codes \(DTCs\) U0100, U0101, U1013 and/or P0606 will be present or stored in the powertrain control module \(PCM\) memory. Follow the Service Procedure steps to correct the condition.
- [SSM 46451](/bulletins/10099463.md), 2017-05-17, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. 2009\-2017 VEHICLES EQUIPPED WITH A 6R80, 6R100, 6R140 AUTOMATIC TRANSMISSION HAVE AN UPDATED MAIN CONTROL VALVE BODY OVERHAUL PROCEDURE. REFER TO WORKSHOP MANUAL \(WSM\), SECTION 307\-01 FOR MAIN CONTROL VALVE BODY \(7A100\) OVERHAUL PROCEDURES. NOT ALL VALVE BODIES REQUIRE REPLACEMENT. INSPECT THE VALVE BODY BORES, SPRINGS AND VALVES AS DIRECTED DURING DIAGNOSIS AND REPAIR. REFER TO GENERAL SERVICE BULLETIN \(GSB\) G0000093 AUTOMATIC TRANSMISSION MAIN CONTROL INSPECTION FOR A VIDEO CLIP TO AID IN THE DIAGNOSIS OF THESE REPAIRS.
- [TSB 16\-0154](/bulletins/10095963.md), 2017-03-20, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). SOME 2011\-2016 F\-SUPER DUTY VEHICLES EQUIPPED WITH A 6.7L DIESEL ENGINE, MAY EXHIBIT AN ILLUMINATED MIL WITH DTCS P208E AND/OR P218F STORED IN THE POWERTRAIN CONTROL MODULE \(PCM\) MEMORY DUE TO UREA CRYSTALS FORMING ON THE REDUCTANT INJECTOR NOZZLE. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
- [14M02\-S3](/bulletins/10095866.md), 2017-03-20, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. CERTAIN 2011 THROUGH 2015 MODEL YEAR FIESTA AND 2012 THROUGH 2016 MODEL YEAR FOCUS VEHICLES EQUIPPED WITH A DPS6 AUTOMATIC TRANSMISSION \- TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE
- [SSM 46358](/bulletins/10095628.md), 2017-03-17, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). 2011\-2017 FIESTA AND 2012\-2017 FOCUS SERVICE PIGTAIL FOR TRANSMISSION CONTROL MODULE CONNECTOR C1750A IS AVAILABLE. IF REPAIRS ARE NEEDED USE PART NUMBER FU2Z\-14S411\-VA. REPLACEMENT OF WIRING HARNESS 12A581 IS NO LONGER REQUIRED WHEN THIS CONNECTOR NEEDS SERVICING.

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